Receptionist BMW Aurora Aurora, ON

Dilawri Group; Aurora; Sur place; CAD 26 000 - 28 000; Plein temps

Avantages offerts par ce poste

Discounted employee vehicle purchase

Job-specific coaching & training

Employee wellness & assistance

Employee social events

Résumé du poste

Dilawri Group is hiring a Receptionist for the BMW Aurora dealership in Ontario. The role focuses on front-desk communications, customer welcome, licensing, and general administrative support.

You will handle inquiries, manage paperwork, and assist with dealer trades as needed, contributing to a smooth showroom experience. Ideal candidates bring strong phone etiquette, clear communication, and at least two years of reception experience; dealership exposure and CRM familiarity are a plus.

Qualifications

• Demonstrated excellent telephone demeanor and ability to accurately record messages and information.
• Excellent oral and written communication skills.
• Demonstrated pleasant, friendly manner.
• Organizational ability and attention to detail.
• Ability to take ownership of problems with a positive attitude and bring them to completion.
• Ability to remain calm and focused under all circumstances to deliver exceptional service to customers.
• Ability to work in a team environment to achieve common goals.
• Two (2) years of reception experience, or equivalent.
• Dealership experience preferred.
• One-Eighty or customer relationship management system experience preferred.

Responsabilités

• Telephone communications and reception.
• Welcome customers visiting the dealership showroom and inquire as to the purpose of their visit.
• Vehicle licensing and administration.
• Participate in dealer trade; prepare information for pick-up and collect receipts/payments.
• Participate in administrative tasks.

Connaissances

Telephone etiquette

Communication skills

Organizational skills

Attention to detail

Ownership mindset

Composure under pressure

Teamwork

Reception experience

Dealership experience

CRM experience

Outils

CRM system

Description du poste

If youare looking to grow your career with an organization driven by excellence,integrity, and innovation, Dilawri offers an environment where people aresupported and empowered to succeed.

Foundedin 1985, Dilawri is Canada’s largest automotive group and one of Canada’s BestManaged Companies. Dilawri operates over 80 franchised dealerships,representing more than 35 of the world’s most respected automotive brandsacross British Columbia, Alberta, Saskatchewan, Ontario, Quebec, andWashington, DC.

With ateam of more than 4,000 employees, Dilawri fosters a culture rooted incollaboration, accountability, and continuous learning. Our values ofExcellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide howwe work, how we lead, and how we serve our customers and communities. Throughthe DilawriFoundation , we are also committed to making a meaningful impact inthe communities we serve.

Discoverhow you can build your career with Dilawri .

Dilawri Group is now actively searching for a Receptionisttojoin the team at BMW Aurora .

Pay Rate: $19 - $20 per hour

Responsibilities:

• Telephone communications and reception
• Welcome customers visiting the Dealership showroomand inquire as to the purpose of their visit
• Vehicle licensing and administration
• Participate in dealer trade; prepare informationfor pick-up and collect receipts/payments
• Participate in administrative tasks

Qualifications:

• Demonstrated excellent telephone demeanor and ability to accurately record messages and information
• Excellent oral and written communication skills
• Demonstrated pleasant, friendly manner
• Organizational ability and attention to detail
• Ability to take ownership of problems with apositive attitude and bring them to completion
• Ability to remain calm and focused under allcircumstances to deliver exceptional service to customers
• Ability to work in a team environment to achievecommon goals
• Two (2) years of reception experience, orequivalent
• Dealership experience preferred
• One-Eighty or customer relationship managementsystem experience preferred
• Must be available Monday to Friday with Saturdayshifts as needed
• Licensing experience required

If you are searching for an opportunity to grow your careerwhile adding value to our team, then this role is for you.

ABOUT US

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:

• Discounted employee vehicle purchase program
• Job-specific coaching& training programs
• Employee wellness &assistance programs
• Employee social events

Build your career with a team that is driven by excellence, integrityand innovation.

Discover Dilawri.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination.

We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.