Ramp Supervisor

Air Transat; Quebec; On-site; CAD 60,000 - 80,000; Full time

Job summary

Air Transat in Canada seeks an experienced Ramp Supervisor to lead ramp teams and ensure safe, efficient operations aligned with airport policies. The role emphasizes safety culture and effective supervision in a busy cargo and passenger handling environment.

You will coach staff, coordinate with authorities, and manage delays and irregular operations, requiring strong leadership, organization, and bilingual communication to ensure seamless ramp performance across shifts.

Qualifications

• College diploma or equivalent experience related to the field.
• Minimum of five years of experience in the airline/aerospace industry as a ramp agent and/or ramp team lead.
• Must hold a class 5 driver's license.
• RAIC card and DA ramp permit (an asset).
• 2 years of experience in employee management.
• Knowledge of Transport Canada regulations for airlines, CBSA and USCBP.
• Ground operations and understanding of flight operations.
• Excellent organizational and problem‑solving skills, plus teamwork and leadership.
• Flexible and able to work day, evening, night, weekend and holiday shifts.
• Must obtain RAIC card and hold a class 5 driver's license.
• Fluent in French and English.

Responsibilities

• Supervise ramp work teams.
• Ensure compliance with airport policies and baggage handling procedures for arrivals and departures.
• Perform station inspections, identify corrective actions and ensure implementation.
• Provide coaching and mentoring to operational teams.
• Manage station delays, emergencies and irregular operations.
• Coordinate with airport authorities and government agencies.
• Manage various ramp‑related reports.

Skills

Ramp supervision

Team leadership

Safety compliance

Problem solving

Organizational skills

Bilingual (French/English)

Education

College diploma or equivalent

Job description

Company Description

Be part of the trip!

Our mission is to be the favorite airline of our customers and our team.

Open-mindedness, care for others, intelligence at work and above all a healthy dose of fun allow us to accomplish great things every day. Our commitment has earned us the title of world's best leisure airline on several occasions, and this is only the beginning.

Want to join us?

You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in modern and inspiring work environments.

Job Description

The incumbent is responsible for supervision and must ensure the smooth running of ramp-related operations, while ensuring that they comply with Air Transat's high safety standards and requirements. As an ambassador of the Company, the supervisor will also promote and maintain a safety culture at all times.

• Supervise ramp work teams.
• Ensure compliance with Air Transat's airport policies and procedures regarding baggage handling, both for arrivals and departures.
• Perform station inspections in accordance with company programs, identify corrective measures and ensure their implementation.
• Provide coaching and mentoring to operational teams.
• Manage station delays, emergency events and irregular operations.
• Work closely with airport authorities and government agencies.
• Management of various ramp-related reports.

Qualifications

• College diploma or equivalent experience related to the field (an asset);
• Minimum of five (5) years of experience in the airline/aerospace industry as a ramp agent and/or ramp team lead.
• Must hold a class 5 driver's license.
• Hold a RAIC card as well as a DA ramp permit (an asset).
• 2 years of experience in employee management.
• Knowledge of Transport Canada regulations surrounding airlines as well as regulations of the Canada Border Services Agency (CBSA) and US Customs and Border Protection (USCBP).
• Vast experience in ground operations and understanding of flight operations.
• Excellent organizational and problem-solving skills as well as teamwork and leadership.
• Flexible and available to work different shifts according to operational needs (day, evening, night, weekend and holiday).
• Must be able to obtain and maintain a RAIC card as well as hold a class 5 driver's license.
• Oral and written fluency in French and English*.

Additional Information

*A good command of French is required for positions in Quebec. The incumbent will be required to communicate frequently in English, orally and in writing, with colleagues, clients or other stakeholders, both in Quebec and internationally.

Artificial intelligence tools are used for the analysis of applications, whether to sort or pre-select profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

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Employment Equity

Transat is committed to fostering an inclusive and respectful environment where equity takes precedence.

We strive to build a workforce that reflects the diversity of our customers and the communities in which we travel.

We therefore encourage women, visible minorities, ethnic minorities, indigenous peoples and persons with disabilities to apply.

Transat will accommodate persons with disabilities throughout the selection and hiring process.

If you need accommodation measures, contact us so that we can together appropriately meet your needs.