Supervisor, Maintenance Control Center (MCC)

Air Transat; Dorval; On-site; CAD 90,000 - 120,000; Full time

Job summary

Air Transat in Dorval, Quebec is seeking a Supervisor for the Maintenance Control Center to coordinate technical operations and dispatch aircraft in compliance with policies and regulations. The role requires a licensed aircraft mechanic with AME M2, leadership, and strong communication to manage high- tempo environments.

The MCC Supervisor will lead technical dispatch, review MEL deferrals, and support flight crews while coordinating with maintenance and operations.

Qualifications

• College diploma in Aircraft Maintenance Technology or equivalent.
• Aircraft Maintenance Engineer (AME) license – Category M2 (mechanical or avionics).
• In-depth knowledge of aircraft systems.
• Excellent problem-solving, communication, and leadership skills.
• Ability to work under pressure and manage multiple priorities.
• Proficiency with computer tools (Microsoft Office, AMOS).
• Availability for day and night shifts.

Responsibilities

• Perform the technical dispatch of aircraft in compliance with company policies and aviation regulations.
• Review and approve MEL deferrals proposed by maintenance technicians or pilots.
• Manage critical situations (AOG, delays) and coordinate the necessary resources.
• Maintain constant communication with technical and operational departments.
• Generate reports on fleet status and operational performance indicators.
• Provide technical support to maintenance technicians and flight crews.

Skills

Aircraft systems knowledge

Problem-solving

Communication

Leadership

Microsoft Office

AMOS

Bilingual French/English

Shift flexibility

Spanish language asset

Education

College diploma in Aircraft Maintenance Technology or equivalent

Aircraft Maintenance Engineer (AME) license – Category M2

Tools

AMOS

Microsoft Office

Job description

Supervisor, Maintenance Control Center (MCC)

• Full-time
• Contract Type: Permanent - Full Time
• Job Category: Non-Unionized

Be part of the journey!

Our mission is to be the preferred airline of our customers and our team.

Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we’re just getting started.

Want to join us?

We are currently seeking an MCC Supervisor to play a central role in coordinating technical operations. This is a unique opportunity for a licensed aircraft mechanic looking to grow into a strategic position at the heart of a high-tech, fast-paced environment.

Responsibilities

• Perform the technical dispatch of aircraft in compliance with company policies and aviation regulations.
• Review and approve MEL deferrals proposed by maintenance technicians or pilots.
• Manage critical situations (AOG, delays) and coordinate the necessary resources.
• Maintain constant communication with technical and operational departments.
• Generate reports on fleet status and operational performance indicators.
• Provide technical support to maintenance technicians and flight crews.

• College diploma in Aircraft Maintenance Technology or equivalent
• Aircraft Maintenance Engineer (AME) license – Category M2 (mechanical or avionics)
• In-depth knowledge of aircraft systems
• Excellent problem-solving, communication, and leadership skills
• Ability to work under pressure and manage multiple priorities
• Proficiency with computer tools (Microsoft Office, AMOS)
• Availability for day and night shifts
• Bilingual (French/English) * – Spanish is an asset*A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.

Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign.

We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel.

We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy.

Transat will accommodate people with disabilities throughout the recruitment and selection process.

If you require an accommodation, please contact us in order to work together in meeting adequately your needs.

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