Rail Intermodal Logistics Coordinator

Fuze Logistics Services Inc; Montreal (administrative region); On-site; CAD 42,000 - 68,000; Full time

Benefits offered by this job

Competitive salary and benefits

Healthy work-life balance

Career growth opportunities

Open-door policy

Job summary

Fuze Logistics Services Inc. is seeking an Intermodal Rail Transport Coordinator to join our Montreal team. The successful candidate will support the sales and operations teams to ensure client satisfaction and contribute to a growing organization.

The role involves data entry, tracking shipments, coordinating with carriers, and providing timely updates and reports. Excellent bilingual skills in French and English are required, along with familiarity with CN/CP portals and TMW or similar

Qualifications

• Minimum 2 years of experience in a similar position in a 3PL environment.
• Excellent understanding of the intermodal market.
• Worked and communicated with CN/CP Portals regularly (must have).
• Proficiency with computer systems, including Microsoft Office PC Miller and TMW.
• Ability to multi-task and work efficiently under deadlines.
• Fluently bilingual in French and English.

Responsibilities

• Data entry of shipment in the software.
• Track & Trace shipment to ensure the well conduct of the operation.
• Work with internal teams to ensure client satisfaction.
• Respond to customer enquiries with quick turnaround.
• Mediate with carriers to resolve logistical issues.
• Prepare and provide daily tracing reports as required.
• Timely status updates; document service performance and equipment tracking.
• Proactively communicate issues to the team.
• Resolve issues such as missed pick-ups, late deliveries, damaged freight or incorrect billing.
• Verify AP/AR rates in loads and manage exceptions.
• Execute other logistics tasks as assigned by the direct Manager.

Skills

Intermodal market expertise

CN/CP Portals experience

Multitasking

Bilingual: French & English

Tools

Microsoft Office

PC Miller

TMW

Job description

Fuze Logistics Services Inc. is seeking an Intermodal Rail Transport Coordinator to join our Montreal team. The successful candidate will support the sales and operations teams to ensure client satisfaction and contribute to a growing organization.

The role involves data entry, tracking shipments, coordinating with carriers, and providing timely updates and reports. Excellent bilingual skills in French and English are required, along with familiarity with CN/CP portals and TMW or similar