Quality Improvement (QI) Coach

CPSO; Toronto; Hybrid; CAD 25,000 - 42,000; Part time

Job summary

The College of Physicians and Surgeons of Ontario (CPSO) invites applications for a Quality Improvement (QI) Coach on independent contract for 2027. You bring active CPSO registration, strong QI and coaching background, and a track record of time-efficient task management to support CPSO’s QI Programs.

You will review PIPs remotely, coach registrants, and contribute to program improvement. This role is remote with about 8 hours per week and occasional virtual meetings, reporting to QI

Qualifications

• Active CPSO registrant in good standing.
• Minimum five years of patient-facing practice.
• Solid knowledge of QI principles and coaching aims.
• Completed CPSO QI program and willing to complete latest iteration within 3 months of hire.
• Experience with QI program development, implementation and evaluation is an asset.
• Bilingual in French and English is an asset.
• Knowledge of CPSO policies.
• Commitment to evidence-based practice.
• Commitment to lifelong learning through CPD.
• Ability to give and receive constructive feedback.
• Excellent verbal and written communication; strong reporting skills.
• Technological proficiency; EMR experience is a plus.
• Strong analytical and critical thinking skills.
• Self-directed with time-management and prioritization across priorities.
• Masters in Quality Improvement is an asset.

Responsibilities

• Remotely review submitted Practice Improvement Plans (PIPs).
• Conduct supportive QI coaching sessions and prepare brief reports.
• Participate in program improvement activities as directed by QI leadership.
• Attend virtual meetings and ad hoc training sessions as requested.

Skills

QI principles

Coaching methodology

Time management

Feedback delivery

Analytical thinking

Lifelong learning

Report writing

Verbal & written communication

Education

Masters in Quality Improvement

Quality Improvement certification

Tools

EMR systems

Job description

The College of Physicians and Surgeons of Ontario (CPSO) is inviting applications for the role of Quality Improvement (QI) Coach on independent contract for 2027. You are:

• a motivated and experienced practising physician with a background in QI and/or coaching methodology and
• passionate about self-development and embodying QI principles through your practice, and
• a self-directed individual with demonstrated track record of organizing and utilizing your time to complete tasks efficiently and effectively

If this is you, consider joining the College of Physicians and Surgeons of Ontario (CPSO) as an independent contract QI Coach.

As a member of a small, dedicated team, you will be one of approximately 12 QI Coaches who will support registrants participating in CPSO’s QI Programs to enhance their understanding of how to embed QI principles into their practice and to refine their QI goals and objectives.

As a QI Coach, you will be responsible for remotely reviewing submitted Practice Improvement Plans (PIPs), conducting supportive QI Coaching sessions, preparing brief reports, and actively participating in program improvement and related QI activities as specified by QI Program leadership.

CPSO QI Coaches work for approximately 8 hours per week. In addition, you will participate in virtual meetings as requested by Quality program leadership, as well as ad hoc training sessions.

Qualifications

• An active practising registrant in good standing with the CPSO
• Be in active clinical practice with a minimum of five consecutive years of patient-facing practice experience
• Possess sound knowledge of QI principles and aims
• Possess sound knowledge of Coaching methodology and aims
• Have successfully completed the CPSO QI program in the past and are willing to complete the newest iteration of the program within 3 months of hire.
• Previous experience with QI program development, implementation, and/or evaluation is an asset
• Bilingual in French and English languages, both in verbal and written communication is an asset
• Possess in-depth knowledge of CPSO policies
• Promote and uphold a high standard of evidence-based practice
• Have a strong sense of professional responsibility demonstrated by a commitment to life-long learning through active participation in continuing professional development
• Possess a demonstrated record of being a positive and solutions-focused contributor within a collaborative, team-based environment and ability to maintain the same
• Be skilled or experienced in the provision and receipt of constructive feedback
• Excellent verbal, written, and listening skills, as well as formal report writing experience
• Technological proficiency is required, and experience with EMR system(s) is an asset
• Strong analytical skills and an aptitude toward critical thinking are crucial
• Self-directed and demonstrated time-management skillset, with ability to manage complex and competing priorities and respond to unique situations as they arise
• Additional academic qualifications, e.g., Masters or other qualifications in Quality Improvement are a definite asset

For more information, visit the College of Physicians and Surgeons of Ontario at www.cpso.on.ca.

The College is committed to hiring practices that support accessibility for people with disabilities, employment equity and diversity in the workplace, including provincial geographical diversity. The College actively seeks to increase its diversity by welcoming applications from equity-seeking groups, including but not limited to, Indigenous, Black and people of colour, LGBTQ2S and those living with a disability. Applicants with a disability may request accommodation at any stage of the recruitment process by contacting the Human Resources Department.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.