Quality Director

The Safariland Group; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading company in Ottawa is seeking a Director of Quality to lead and manage a team of quality specialists. This role involves overseeing quality assurance systems, supplier quality engineering, and product quality support activities. The ideal candidate will have extensive experience in quality management within a technical manufacturing environment and will be responsible for implementing quality standards and continuous improvement methodologies.

Qualifications

• 10+ years experience in progressive Quality management roles.
• Formal training and certification in quality systems such as ASQ, ISQM.

Responsibilities

• Lead quality management systems and programs in an ISO 9000 environment.
• Collaborate with Supply Chain on supplier evaluations and audits.
• Manage Product and Production Certifications and compliance.

Skills

Problem Solving

Negotiation

Analytical

Project Management

Communication

Education

BS / BA in industrial, mechanical, engineering

Tools

MS Office

Job description

As a member of the senior management team the Director of Quality will effectively lead, direct and manage a team of quality specialists in the development, implementation and maintenance of quality assurance systems, supplier quality engineering and product quality support activities.

Duties & Responsibilities :

• Own and lead the business quality management systems and programs through development and implementation of KPI's, policies, procedures and quality standards within the ISO 9000 environment.
• Ensure Supplier evaluation and process audits are conducted, including evaluating, reviewing and documenting supplier quality and delivery performance.
• Collaborate with the Supply Chain department in developing existing and potential new suppliers.
• Oversee product quality development and implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of products.
• Interface regularly with cross functional departments to report product failures and assist in formulating resolutions.
• Prepare and / or ensure various reports on product quality are produced as deemed appropriate by the senior management team.
• Implement and maintain efficient action plans for products on / off hold via the Stop Build / Stop ship process.
• Support Contract Administration in responding to product quality requirements during contract award review process.
• Work closely with NPI Engineering during the new product introduction process in the development of the Manufacturing and Quality plan for internal factories and external supply partnerships.
• Support and promote quality initiatives within the business, while working closely with the VP&GM of EOD and the remainder of the Senior Management Team.
• Collaborate and partner with cross-functional teams to implement and maintain continuous improvement methodologies through a well-defined Operating Model.
• Manage Product and Production Certifications and compliance - including NIJ Standard 0117.01, Regulation (EU) 2016 / 425 on PPE (CE Marking)
• Partner with Supply Chain on regulatory compliance, (ei REACH, RoHS, Conflict Minerals, PFAS)
• Collaborate with Business Process owners to help revise documents and manage releases
• Lead, mentor, and develop a team of Quality specialists to meet organizational objectives, by establishing clear performance goals, providing regular feedback, and driving professional growth.
• Manage and prepare Quality department annual budget.

Education & Experience :

• 10+ years experience in progressive Quality management leading roles in a technical manufacturing environment.
• Education : BS / BA in industrial, mechanical, engineering, or equivalent training and experience.
• Formal training and certification in quality systems such as ASQ, ISQM would be an asset.
• Previous experience / certifications in a lean manufacturing environment and previous experience with corporate operating models.
• Independent contributor with the ability to multi-task in a fast-paced environment.
• Demonstrated problem-solving, negotiation, analytical and project management skills.
• High degree of technical aptitude and multi-tasking capability.
• Ability to lead, motivate and develop employees.
• Excellent verbal and written communication skills; excellent interpersonal skills.
• Competency in MS Office suite including Word, Excel Access and PowerPoint.
• Must be able to obtain a positive Controlled Goods Assessment.

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Director Quality • Ottawa, ON, United States