Quality Director

Forensics Source; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading company in Ottawa is seeking a Director of Quality to manage quality assurance systems and lead a team of specialists. The role involves developing KPIs, conducting supplier evaluations, and ensuring compliance with quality standards. Ideal candidates will have extensive experience in quality management and strong leadership skills.

Qualifications

• 10+ years of progressive experience in quality management.
• Formal training in quality systems such as ASQ or ISQM is advantageous.

Responsibilities

• Lead business quality management systems and programs.
• Conduct supplier evaluations and process audits.
• Manage product and production certifications and compliance.

Skills

Problem Solving

Negotiation

Analytical

Project Management

Leadership

Communication

Education

Bachelor's degree in industrial engineering

Bachelor's degree in mechanical engineering

Tools

MS Office Suite

Job description

Posted Monday, March 31, 2025 at 4:00 AM

TOGETHER, WE SAVE LIVES

Summary :

The Director of Quality, as a key member of the senior management team, will lead, direct, and manage a team of quality specialists. The role involves developing, implementing, and maintaining quality assurance systems, supplier quality engineering, and product quality support activities.

Duties & Responsibilities :

1. Lead the business quality management systems and programs by developing and implementing KPIs, policies, procedures, and quality standards within an ISO 9000 environment.
2. Conduct supplier evaluations and process audits, reviewing and documenting supplier quality and delivery performance.
3. Collaborate with the Supply Chain department to develop existing and potential new suppliers.
4. Oversee product quality development, including establishing standards, methods, and procedures for inspection, testing, and evaluation of products.
5. Work with cross-functional departments to report product failures and help formulate resolutions.
6. Ensure the production of reports on product quality as required by senior management.
7. Implement and maintain action plans for products on/off hold via the Stop Build / Stop Ship process.
8. Support Contract Administration in addressing product quality requirements during contract review processes.
9. Coordinate with NPI Engineering during new product introductions to develop manufacturing and quality plans.
10. Promote quality initiatives and collaborate with the VP & GM of EOD and senior management.
11. Partner with cross-functional teams to implement continuous improvement methodologies.
12. Manage product and production certifications and compliance, including NIJ Standard 0117.01 and EU Regulation 2016/425 on PPE (CE Marking).
13. Work with Supply Chain on regulatory compliance issues such as REACH, RoHS, Conflict Minerals, and PFAS.
14. Collaborate with Business Process owners to revise and manage document releases.
15. Lead, mentor, and develop a team of Quality specialists, setting performance goals and fostering professional growth.
16. Manage the Quality department's annual budget.

Education & Experience :

• Minimum of 10+ years of progressive experience in quality management within a technical manufacturing environment.
• Bachelor's degree in industrial, mechanical engineering, or related field, or equivalent training and experience.
• Formal training and certification in quality systems such as ASQ or ISQM is advantageous.
• Experience with lean manufacturing and corporate operating models.
• Ability to multi-task effectively in a fast-paced environment.
• Strong problem-solving, negotiation, analytical, and project management skills.
• High technical aptitude and capability to manage multiple priorities.
• Leadership skills to motivate and develop employees.
• Excellent verbal and written communication skills, along with interpersonal skills.
• Proficiency in MS Office Suite including Word, Excel, Access, and PowerPoint.
• Eligibility to obtain a positive Controlled Goods Assessment.