Quality Director

Forensics Source™; Ottawa; On-site; CAD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking organization as a Director of Quality, where you'll lead a dedicated team in enhancing quality assurance systems. This pivotal role involves overseeing product quality, managing supplier evaluations, and implementing continuous improvement methodologies. You will collaborate with cross-functional departments to ensure compliance and drive quality initiatives. If you have a passion for quality management and a background in technical manufacturing, this is an exciting opportunity to make a significant impact in a dynamic environment. Your leadership will be crucial in fostering a culture of quality and excellence.

Qualifications

• 10+ years in quality management roles in technical manufacturing.
• Experience with ISO 9000 and lean manufacturing environments.

Responsibilities

• Lead quality management systems and ensure supplier evaluations.
• Collaborate with cross-functional teams to improve product quality.

Skills

Quality Management

Problem-Solving

Analytical Skills

Negotiation Skills

Project Management

Interpersonal Skills

Communication Skills

Technical Aptitude

Education

BS/BA in Industrial Engineering

Formal Training in Quality Systems

Tools

MS Office Suite

Job description

Posted Monday, March 31, 2025 at 4:00 AM

TOGETHER, WE SAVE LIVES

Summary:

As a member of the senior management team the Director of Quality will effectively lead, direct and manage a team of quality specialists in the development, implementation and maintenance of quality assurance systems, supplier quality engineering and product quality support activities.

Duties & Responsibilities:

• Own and lead the business quality management systems and programs through development and implementation of KPI’s, policies, procedures and quality standards within the ISO 9000 environment.
• Ensure Supplier evaluation and process audits are conducted, including evaluating, reviewing and documenting supplier quality and delivery performance.
• Collaborate with the Supply Chain department in developing existing and potential new suppliers.
• Oversee product quality development and implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of products.
• Interface regularly with cross functional departments to report product failures and assist in formulating resolutions.
• Prepare and/or ensure various reports on product quality are produced as deemed appropriate by the senior management team.
• Implement and maintain efficient action plans for products on/off hold via the Stop Build/Stop ship process.
• Support Contract Administration in responding to product quality requirements during contract award review process.
• Work closely with NPI Engineering during the new product introduction process in the development of the Manufacturing and Quality plan for internal factories and external supply partnerships.
• Support and promote quality initiatives within the business, while working closely with the VP&GM of EOD and the remainder of the Senior Management Team.
• Collaborate and partner with cross-functional teams to implement and maintain continuous improvement methodologies through a well-defined Operating Model.
• Manage Product and Production Certifications and compliance – including NIJ Standard 0117.01, Regulation (EU) 2016/425 on PPE (CE Marking)
• Partner with Supply Chain on regulatory compliance, (ei REACH, RoHS, Conflict Minerals, PFAS)
• Collaborate with Business Process owners to help revise documents and manage releases
• Lead, mentor, and develop a team of Quality specialists to meet organizational objectives, by establishing clear performance goals, providing regular feedback, and driving professional growth.
• Manage and prepare Quality department annual budget.

Education & Experience:

• 10+ years experience in progressive Quality management leading roles in a technical manufacturing environment.
• Education: BS/BA in industrial, mechanical, engineering, or equivalent training and experience.
• Formal training and certification in quality systems such as ASQ, ISQM would be an asset.
• Previous experience/certifications in a lean manufacturing environment and previous experience with corporate operating models.
• Independent contributor with the ability to multi-task in a fast-paced environment.
• Demonstrated problem-solving, negotiation, analytical and project management skills.
• High degree of technical aptitude and multi-tasking capability.
• Ability to lead, motivate and develop employees.
• Excellent verbal and written communication skills; excellent interpersonal skills.
• Competency in MS Office suite including Word, Excel Access and PowerPoint.
• Must be able to obtain a positive Controlled Goods Assessment.