Quality & Customer Services Lead—ISO & Process Improvement

CenterLine Holdings; Lasalle; On-site; CAD 124,000 - 180,000; Full time

Job summary

A leading manufacturing company in Essex County, Lasalle, is seeking a Corporate Manager – Quality and Customer Services to oversee ISO compliance and improve customer experience. The ideal candidate should have over 5 years of management experience in quality control and possess ASQ Quality Engineer certification. This role includes managing staff and championing problem-solving efforts while contributing to product quality. The job offers a competitive salary with additional benefits like health coverage and retirement plans.

Benefits

Health, dental, vision care benefits

Life insurance

Company matching pension plan

Retirement benefits

Tuition reimbursement

Employee Profit Sharing Bonus

Employee Assistance Plan

Qualifications

• 5+ years of Quality Team management experience.
• Experience with ISO 14001 and ISO 27001 management standards.
• Exceptional analytical and problem-solving skills.

Responsibilities

• Oversee compliance with ISO9001:2015 quality control system.
• Manage staff responsible for quality assurance and control.
• Facilitate CenterLine's problem-solving efforts.

Skills

Process improvement

Analytical skills

Communication skills

Problem-solving

Team management

Education

ASQ Quality Engineer certification

Job description

A leading manufacturing company in Essex County, Lasalle, is seeking a Corporate Manager – Quality and Customer Services to oversee ISO compliance and improve customer experience. The ideal candidate should have over 5 years of management experience in quality control and possess ASQ Quality Engineer certification. This role includes managing staff and championing problem-solving efforts while contributing to product quality. The job offers a competitive salary with additional benefits like health coverage and retirement plans.