Quality Control Manager - Permanent - 19541

LRO Staffing; Ottawa; In loco; CAD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

LRO Staffing is seeking a Quality Control Manager for an established manufacturing client in Ottawa. This hands-on leadership role combines strategy with shop-floor problem solving to own the QMS, lead ISO 9001 certification, and drive continuous improvement across the operation.

You will manage the QA and QC team, interpret customer workmanship standards, and oversee NCR reporting and corrective actions while partnering with Production and site management to uphold quality.

Competenze

• Several years of quality experience in a manufacturing environment with people leadership.
• Hands-on ISO 9001 experience, including leading audits and maintaining a QMS.
• Strong NCRs, root cause analysis, and corrective action capabilities.
• Ability to read, interpret, and apply customer workmanship standards.
• A collaborative style that earns trust across Production while upholding quality.
• Clear reporting and communication to management.

Mansioni

• Lead ISO 9001 certification activities and external/internal audits.
• Own the QMS KPIs and management review processes.
• Translate customer workmanship standards into actionable team guidance.
• Oversee NCR reporting, root cause analysis, and corrective actions.
• Collaborate with Production to identify noncompliance and implement actions.
• Drive continuous improvement across the operation.
• Perform source inspections when required and manage QA/QC staff.
• Ensure inspectors meet production requirements and sign off qualifications.
• Support management meetings as the voice of quality.

Conoscenze

Quality leadership

ISO 9001 experience

NCR analysis

Customer workmanship standards

Cross-functional collaboration

Clear reporting

ISO 9001 certification

Descrizione del lavoro

About The Opportunity

Our Private Sector client, an established manufacturing organization with an in-house production operation and a dedicated quality team, is seeking a Quality Control Manager to lead its quality function. The organization builds to customer-specified workmanship standards and operates a formal Quality Management System (QMS) aligned to ISO 9001.

Reporting to the site's management team, the successful candidate will own the QMS, lead ISO 9001 certification and ongoing compliance, manage the QA and QC team, and drive continuous improvement across the operation. This is a hands-on leadership role that combines strategy and reporting with shop-floor problem solving.

Duties

• Lead the activities and reporting needed to achieve and maintain ISO 9001 certification
• Lead external ISO audits and oversee internal audits carried out by the QA team
• Own the QMS key performance indicators (KPIs) and complete the management review of the system
• Interpret customer workmanship standards and translate them into clear direction for the team
• Oversee nonconformance report (NCR) reporting and root cause analysis, and follow up on open NCRs using weekly reports
• Approve remake dispositions on NCRs
• Work with Production to identify noncompliance and implement corrective actions
• Lead continuous improvement initiatives across the operation
• Perform source inspections when required
• Manage a team of QA specialists, quality analysts, and QC inspectors
• Ensure inspectors meet production requirements, and review and sign off on inspector qualifications
• Audit how well production employees are trained on quality standards
• Complete probationary, quarterly, and annual employee reviews
• Participate in management meetings as the voice of quality

About You

• Several years of quality experience in a manufacturing environment, including people leadership
• Hands-on experience with ISO 9001, including leading audits and maintaining a QMS
• Strong command of NCRs, root cause analysis, and corrective action
• Ability to read, interpret, and apply customer workmanship standards
• A collaborative style that earns the trust of Production while holding the line on quality
• Clear reporting and communication skills, including reporting to management
• The following will be considered assets: Experience guiding a site through ISO 9001 certification

About the Job

• Employment Type: Permanent, full-time
• Location: Ottawa
• Work Environment: On-site
• Reporting To: Site management team

Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.