ISO 9001 Quality Control Leader (QC/QA)

LRO Staffing; Ottawa; On-site; CAD 90,000 - 130,000; Full time

Job summary

LRO Staffing in Ottawa is seeking a Quality Control Manager for a permanent assignment. You will own the Quality Management System (QMS), drive ISO 9001 certification and ongoing compliance, and lead the QA and QC team on the shop floor.

This hands-on leadership role blends strategy with daily problem solving, translating customer workmanship standards into clear direction, overseeing NCRs and corrective actions, and spearheading continuous improvement across the operation.

Qualifications

• Several years of quality experience in a manufacturing environment with people leadership.
• Hands-on ISO 9001 experience, including leading audits and maintaining a QMS.
• Strong NCR management, root cause analysis and corrective actions.
• Ability to read, interpret, and apply customer workmanship standards.
• Collaborative leadership style; effective with Production and management.
• Clear reporting and communication skills.
• Assets: experience guiding a site through ISO 9001 certification.

Responsibilities

• Lead ISO 9001 certification activities and maintain the QMS.
• Lead external ISO audits and internal audits by the QA team.
• Own QMS KPIs and conduct management reviews.
• Translate customer workmanship standards into actionable team directions.
• Oversee NCR reporting, root cause analysis, and follow-up on NCRs.
• Approve NCR remake dispositions.
• Drive corrective actions with Production.
• Lead continuous improvement initiatives across the operation.
• Perform source inspections when required.
• Manage QA specialists, quality analysts, and QC inspectors.
• Ensure inspectors meet production requirements and review qualifications.
• Audit training on quality standards.
• Participate in management meetings as voice of quality.

Skills

Quality management

ISO 9001

Root cause analysis

Leadership

Documentation & reporting

Job description

LRO Staffing in Ottawa is seeking a Quality Control Manager for a permanent assignment. You will own the Quality Management System (QMS), drive ISO 9001 certification and ongoing compliance, and lead the QA and QC team on the shop floor.

This hands-on leadership role blends strategy with daily problem solving, translating customer workmanship standards into clear direction, overseeing NCRs and corrective actions, and spearheading continuous improvement across the operation.