Quality Co-ordinator

University Health Network; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player in healthcare is seeking a Quality Coordinator to enhance patient care through rigorous quality audits and data analysis. This role involves collaborating with various departments to implement quality improvement initiatives, ensuring compliance, and managing project timelines. With a commitment to excellence, this position offers the chance to work alongside talented professionals in a supportive environment. The organization provides a flexible work culture and numerous opportunities for career development, making it an ideal place for those passionate about making a difference in healthcare.

Benefits

Wettbewerbsfähige Gehaltspakete

Mitglied im Gesundheitsplan von Ontario

Zugang zu öffentlichen Verkehrsmitteln

Flexibles Arbeitsumfeld

Entwicklungsmöglichkeiten

Unternehmensrabatte (Reisen, Restaurants, etc.)

Qualifications

• Mindestens 2 Jahre Erfahrung im Gesundheitswesen erforderlich.
• Ausgezeichnete Excel- und statistische Analysefähigkeiten sind erforderlich.

Responsibilities

• Durchführung von Qualitätsprüfungen und Datenanalysen zur Identifizierung von Verbesserungsmöglichkeiten.
• Erstellung von Datenmanagementsystemen und Überwachung der Berichterstattung über Qualitätsprojekte.

Skills

Qualitätsprüfung

Datenanalyse

Projektmanagement

Statistische Analyse

Kommunikationsfähigkeiten

Aufmerksamkeit für Details

Education

Bachelor in Gesundheitswissenschaften

Zertifizierung in Projektmanagement (PMP oder CAPM)

Zertifikat in Qualitätsverbesserung

Tools

Epic

Microsoft Excel

Job description

The University Health Network, where “above all else the needs of patients come first”, encompassesToronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Job Description

The Quality Coordinator, will

• Conduct quality audits inclusive and not limited to chart audits, interviews, observations
• Interpret, review and analyze trends in quality improvement data for proactive identification of opportunities in the system. Share and validate this information with the data team and clinical members.
• Complete data analysis and make recommendations, including note on trends, etc. to the quality leadership or other teams in a simple manner (via written or verbal presentations).
• Reviewing literature and best practices to support the development of quality improvement initiatives.
• Support Quality Improvement Specialist in coordinating projects where applicable including data analysis, evaluation planning, project charter creation and reporting.
• Performing administrative responsibilities to ensure the efficient and effective operation of the quality program

Duties

• Conduct quality audits and environmental scans to identify areas of non-compliance and risk inclusive of field observations, audit and quality interviews
• Creates data management systems and oversee data reporting for quality projects
• Participate in the design and implementation of QI project charters and change ideas to drive outcomes
• Utilize expertise to play a pivotal role throughout project design phase, including: coordinating schedule, preparing/monitoring schedules, keeping abreast of relevant factors that can/will impact the project, ensuring that the plan is implemented appropriately and in a timely manner.
• Collaborates with various UHN departments such as Digital, Infection Prevention and Control, Occupational Health and Safety and external stakeholders such as Ontario Health.
• Monitor the progress and quality of work being performed for the purpose of managing project timelines and deliverables.
• Prepares regular reports and presentations; identifying risks, scheduling changes/adjustments, milestones met, unforeseen issues, and upcoming activity and impact on UHN staff, patients and community.
• Coordinates and oversees development of administrative processes, project tracking tools and training materials

Qualifications

• A minimum of a Bachelor’s degree in Health sciences, Quality or Project management
• At Least 2 years experience working in a health care setting
• Project Management Professional (PMP) or Certified Associate in Project Management certification preferred.
• Quality improvement knowledge certificate preferred
• Excellent excel skills and statistical analysis skills required
• Previous Epic Use required
• Excellent communication skills to manage minutes, emails, meetings, and client/stakeholder/vendor relationships
• Excellent attention to detail, organization and time management required

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.