Commercial Quality Product Compliance Specialist

Johnson & Johnson; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a CQ Product Compliance Specialist, where your expertise in pharmaceutical quality control will help ensure compliance and support innovative treatments. This role involves overseeing GMP laboratories, collaborating with internal teams, and ensuring that products meet regulatory standards. You will play a vital role in developing and revising procedures, investigating non-conformances, and supporting new product launches. If you are passionate about quality and compliance in the healthcare sector, this opportunity offers a chance to make a significant impact on patient care and safety.

Qualifications

• Minimum 2 years in Pharmaceutical Quality Control.
• Strong understanding of Canadian regulatory requirements.
• Experience with document management systems.

Responsibilities

• Oversee GMP laboratories for analytical testing.
• Ensure compliance with Health Canada regulations.
• Develop and revise Standard Operating Procedures.

Skills

Pharmaceutical Quality Control

GMP Knowledge

Negotiation Skills

Regulatory Compliance

Problem Solving

Communication Skills

Analytical Skills

Education

B.Sc. in Science

Tools

TrackWise

SAP

Microsoft Office

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function: Quality

Job Sub Function: Customer/Commercial Quality

Job Category: Professional

All Job Posting Locations: CA003 ON Toronto - 19 Green Belt Dr

Job Description:

Johnson and Johnson is recruiting for a CQ Product Compliance Specialist based in Toronto, Canada!

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

On this team, we provide end to end quality oversight of GMP laboratories responsible for analytical testing of commercial and clinical products in the biotherapeutics product portfolio. You will act as a liaison with other internal quality organizations to standardize policies, practices and procedures to increase quality and compliance and champion increased awareness of quality related concerns.

Key Responsibilities:

• Perform Establishment Licensing process (i.e., reviewing annual requirements, obtaining necessary documentation from sites, preparing submissions, etc.) and direct communication with Health Canada foreign site unit on queries to Johnson & Johnson Innovative Medicine Canada.
• Ensure Purchasing Controls processes are effectively implemented and managed (e.g. supplier audit plan and monitoring, negotiation and implementation of quality agreements, maintenance of Approved Distributor List and Approved Supplier List and related documents in e-QMS)
• Assess APRs and Annual Stability Reports and negotiate with the manufacturing/testing sites to address deficiencies/issues.
• Identify, investigate and resolve non-conformances, corrective and preventive actions in collaboration with internal and external business partners.
• Initiate, assess, and perform tasks related to change controls applicable to Canadian products.
• Partner/collaborate with key internal and external business partners to establish priorities, develop and manage systems/processes to support product compliance activities (Product release, GMP checks, validation review, APRs/Stability, Confirmatory testing, Executed Batch records, Inventory management, unique identifier, retain sample program, re-packaging at 3rd party operations).
• Support new product launches and product site transfers ensuring that all Master Records and release specifications/documentation meet Health Canada marketing authorizations.
• Support self-inspections and support HC GMP/DEL/MDEL/Controlled Substances & Corporate audits.
• Develop and revise Standard Operating Procedures and Work Instructions as required and provide input to global and regional standards by ensuring that the Canadian perspective is integrated.
• Review and assess analytical, manufacturing and packaging documentation for finished products to ensure compliance to requirements/marketing authorization to recommend product disposition (approve/reject).
• Evaluate changes to master production documentation to ensure alignment to marketing authorization (in collaboration with RA CMC).
• Receive and perform intake of product complaints (PQC, and combined AE/PQC) from any source into the Quality Complaint Handling System in accordance with current regulation and corporate procedures.
• Monitor complaints entered into the Quality Complaint Handling System to ensure all required outreach activities/task actions are completed. Follow-up with customers, as required.
• Ensure field samples are retrieved in a timely manner and complete timely follow-up of field sample return.
• Act as Alternate Qualified Person in Charge (AQPIC).
• Participate in other quality projects/activities as required.

Qualifications

Education:

• A minimum of a B.SC. in Science with preference to Pharmacy, Chemistry, Microbiology, Biotechnology, or Biochemistry.

Experience and Skills:

Required:

• A minimum of 2 years Pharmaceutical Quality Control/Quality Systems.
• Ability to lead and apply requirements of Post NOC changes and to interpret GMPs and application of their intent within the business environment.
• Experience in Canadian pharmaceutical importing/distributing environment
• Strong ability to negotiate and influence key stakeholders (internal & external).
• Canadian Regulatory Requirements knowledge.
• Proficient in TrackWise, Document Management Systems, SAP, Quality Event Management Systems and Microsoft Office applications.
• Demonstrates agility and adaptability in learning new technologies and business processes.
• Excellent communication (verbal and written) and strong interpersonal skills.
• Proven good judgment in dealing with risk on compliance matters.
• Well defined problem solving and analytical skills.
• Lead multiple priorities including owning and balancing project management in conjunction with daily work.
• Outstanding attention to accuracy and details

Preferred:

• Strong understanding of pharmaceutical production processes i.e. manufacturing, packaging, testing and process validation with pharmaceutical manufacturing experience preferred.
• Experience with S4 HANA is preferred.

Other:

• Job Location: Toronto ON, Canada
• Office Environment
• Occasional need to travel locally, within Canada and internationally.
• This position is anticipated to have up to 10% travel

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([e-mail]) or contact AskGS to be directed to your accommodation resource.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.