Quality Coordinator

University Health Network; Toronto; On-site; CAD 60,000 - 75,000; Part time

Job summary

A leading healthcare organization in Canada is seeking a Quality Coordinator to conduct quality audits, analyze data, and support quality improvement initiatives. The role requires strong analytical and communication skills, as well as a background in health sciences or project management. The position offers flexible hours and a supportive work environment.

Benefits

Competitive offer packages

Government organization benefits

Close access to Transit

Flexible work environment

Opportunities for development

Corporate discounts

Qualifications

• At least 2 years experience in a healthcare setting.
• Excellent Excel and statistical analysis skills required.

Responsibilities

• Conduct quality audits and environmental scans.
• Create data management systems for quality projects.
• Prepare regular reports and presentations.

Skills

Communication

Attention to Detail

Organization

Time Management

Statistical Analysis

Education

Bachelor’s degree in Health sciences

Project Management Professional (PMP)

Quality improvement knowledge certificate

Tools

Excel

Epic

Job description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union: Non Union
Number of Vacancies: 1
Site: Princess Margaret Cancer Centre
Department:PMH Administration
Reports to: Nurse Manager
Work Model: On Site
Hours:15 hr/week
Shifts: Flexible Weekdays
Status: Temporary Part Time (16 months)
Closing Date: May 16, 2025

The Quality Coordinator, will

• Conduct quality audits inclusive and not limited to chart audits, interviews, observations
• Interpret, review and analyze trends in quality improvement data for proactive identification of opportunities in the system. Share and validate this information with the data team and clinical members.
• Complete data analysis and make recommendations, including note on trends, etc. to the quality leadership or other teams in a simple manner (via written or verbal presentations).
• Reviewing literature and best practices to support the development of quality improvement initiatives.
• Support Quality Improvement Specialist in coordinating projects where applicable including data analysis, evaluation planning, project charter creation and reporting.
• Performing administrative responsibilities to ensure the efficient and effective operation of the quality program

Duties

• Conduct quality audits and environmental scans to identify areas of non-compliance and risk inclusive of field observations, audit and quality interviews
• Creates data management systems and oversee data reporting for quality projects
• Participate in the design and implementation of QI project charters and change ideas to drive outcomes
• Utilize expertise to play a pivotal role throughout project design phase, including: coordinating schedule, preparing/monitoring schedules, keeping abreast of relevant factors that can/will impact the project, ensuring that the plan is implemented appropriately and in a timely manner.
• Collaborates with various UHN departments such as Digital, Infection Prevention and Control, Occupational Health and Safety and external stakeholders such as Ontario Health.
• Monitor the progress and quality of work being performed for the purpose of managing project timelines and deliverables.
• Prepares regular reports and presentations; identifying risks, scheduling changes/adjustments, milestones met, unforeseen issues, and upcoming activity and impact on UHN staff, patients and community.
• Coordinates and oversees development of administrative processes, project tracking tools and training materials

Qualifications

• A minimum of a Bachelor’s degree in Health sciences, Quality or Project management
• At Least 2 years experience working in a health care setting
• Project Management Professional (PMP) or Certified Associate in Project Management certification preferred.
• Quality improvement knowledge certificate preferred
• Excellent excel skills and statistical analysis skills required
• Previous Epic Use required
• Excellent communication skills to manage minutes, emails, meetings, and client/stakeholder/vendor relationships
• Excellent attention to detail, organization and time management required

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.