Quality Analyst (Manual Tester)

Applied Systems, Inc; Calgary; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Quality Analyst to enhance their cloud-based software applications. In this pivotal role, you will develop test cases, execute testing, and collaborate closely with software engineering teams to ensure high-quality deliverables. With a strong focus on manual testing and API validation, you will play a crucial part in identifying defects and providing valuable feedback. This innovative firm offers a supportive environment that fosters career growth and empowers employees to think creatively. Join a team that values excellence and is committed to safeguarding what matters most in the insurance industry.

Benefits

Health insurance plans

Dental and vision insurance

Wellness incentives

401(k) with employer match

Competitive paid vacation

Flex Time

Paid parental leave

Volunteer time off

Qualifications

• 3-5 years in a Quality Analyst role, preferably with cloud-based software.
• Advanced experience testing web applications and API testing tools.

Responsibilities

• Develop and execute test cases, maintaining records of issues.
• Collaborate with teams to complete testing activities on time.

Skills

Quality Analysis

API Testing

Web Application Testing

Troubleshooting Skills

Test Case Definition

Education

B.S. in Computer Science

Equivalent Work Experience

Tools

Postman

Xray

TestRail

SQL Server

Jira

Git

Docker

Kubernetes

Job description

Job Overview

Applied Systems, Inc., a worldwide leader in insurance technology, is seeking a Quality Analyst (Manual Tester) to work with the Indio Software Engineering Teams on solutions for Commercial Lines. In this role, you will develop test cases, ensure timely completion of testing, and provide insights about issues or defects to ensure timely resolution. You will partner with software engineering teams to prioritize testing tasks and provide valuable feedback and expertise to support the delivery of high-quality software applications.

What You’ll Do

1. Develop test cases, execute testing, and maintain accurate records of issues/defects.
2. Collaborate with the team to complete testing activities within established timeframes and in alignment with established testing processes.
3. Research and identify root causes of issues, in partnership with the technical team.
4. Complete testing and close assigned tasks in internal systems.
5. Ensure environments and test data are appropriate.

What You’ll Need to Succeed

We’re looking for someone who:

1. In this role, you will need to collaborate with the Software Engineering Team in the Pacific Time Zone.
2. Can work remotely or from an Applied Systems office.

Your experience should include some or all of the following:

1. 3-5 years of experience in a Quality Analyst role, preferably working with software engineering teams to build cloud-based software applications.
2. Advanced experience testing web applications.
3. Practical experience with API testing tools like Postman.
4. Familiarity with testing tools such as Xray or TestRail.
5. Practical knowledge of databases such as SQL Server.
6. Fundamental understanding of microservices and cloud-based technologies.
7. Practical experience reviewing and analyzing logs to validate functionality and identify potential defects.
8. Proven ability to define test cases and prioritize to ensure the quality of each release.
9. Proven technical abilities, troubleshooting skills, and research abilities.
10. B.S. in Computer Science or related field, or equivalent work experience.

We proudly support and encourage people with military experience, as well as military spouses, to apply.

Additionally, you may have:

1. Familiarity with Automation test tools Playwright or Selenium Ruby is a plus.
2. Figma experience to review new designs and plan testing/create cases.
3. Jira (as bug tracking system).
4. Experience with DevOps (Git, Docker, Kubernetes).
5. Experience with User Stories.
6. Experience with Agile frameworks, ideally Scrum Sprints using tools like Jira and Confluence.
7. Insurance industry exposure.

What You’ll Gain

Benefits from Day One:

1. Health insurance plans, dental, and vision.
2. Wellness incentives.
3. 401(k) and/or RRSP retirement savings plans with employer match.

Work-Life Balance

1. Competitive paid vacation time and a free day for your birthday.
2. Personal/sick time.
3. Paid holidays.
4. Flex Time.
5. Paid parental leave (U.S. candidates).
6. Volunteer time off.

Empowering Career Growth and Success

We invest in talent, care about our people and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance.

What We Value

We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people and are empowered by the results of our work. We fulfil the promise of insurance – safeguarding and protecting what matters most in people’s lives. Our focus on the workforce, workplace and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry.

Who We Are

Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognized as a pioneer in insurance automation and the innovation leader, Applied is the world’s largest agency and brokerage management systems provider, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom. By automating the insurance lifecycle, Applied’s people and products enable millions of people worldwide to safeguard and protect what matters most.

For 40 years, Applied Systems has led an industry we helped to create with a mission to continuously improve the business of insurance. It’s an exciting time at Applied. You can do big things here, in an environment that supports creative thinking and bold ideas. Visit Applied Systems for more information on how you can challenge what’s possible.

EEO Statement

Applied Systems is proud to be an Equal Employment Opportunity and Affirmative Action Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.