Public Area Attendant: Sparkling Spaces & Guest Joy

Great Wolf Lodge; Niagara Falls; On-site; CAD 32,000 - 42,000; Full time

Job summary

Great Wolf Lodge Niagara Falls is seeking a Public Area Attendant to maintain cleanliness and organization of lodge public areas while delivering exceptional guest service. The role supports a welcoming, safe, and comfortable environment for families visiting Canada’s largest indoor water park resort.

You will follow Kaizen processes, perform daily cleaning tasks, and ensure all touchpoints, restrooms, and entrances are spotless.

Qualifications

• Must be able to work in a fast-paced hospitality environment.
• Demonstrated ability to deliver exceptional guest service.
• Strong attention to cleanliness and sanitation practices.

Responsibilities

• Maintain cleanliness and organization of lodge public areas.
• Greet guests and deliver courteous service.
• Follow Kaizen procedures for daily duties and upkeep.
• Disinfect touchpoints and restrooms to ensure guest safety.
• Keep cleaning tools and areas in pristine condition.

Skills

Teamwork

Guest service

Cleanliness

Kaizen processes

Tools

HotSOS

Job description

Great Wolf Lodge Niagara Falls is seeking a Public Area Attendant to maintain cleanliness and organization of lodge public areas while delivering exceptional guest service. The role supports a welcoming, safe, and comfortable environment for families visiting Canada’s largest indoor water park resort.

You will follow Kaizen processes, perform daily cleaning tasks, and ensure all touchpoints, restrooms, and entrances are spotless.