Accounts Receivable Representative – Manufacturing
Our client, a well-established manufacturing organization, is seeking an experienced Accounts Receivable Representative to join its accounting team. Reporting to the Controller, this position will be responsible for the full-cycle accounts receivable function, with a strong focus on collections, credit management, cash application, and cash flow reporting.
This is an excellent opportunity for an accounting professional who enjoys a hands‑on role and is comfortable working closely with Sales, Shipping, Warehouse, Operations, and customers to resolve issues and improve cash flow.
Key Responsibilities
- Manage the full-cycle accounts receivable process, including invoicing, cash application, reconciliations, and collections.
- Monitor aging reports and proactively follow up on overdue accounts.
- Establish and maintain customer accounts, including credit limits and ongoing credit monitoring.
- Communicate directly with customers regarding outstanding balances, payment status, billing questions, and disputes.
- Investigate and resolve discrepancies related to pricing, quantities, freight, shipments, and documentation.
- Process credit and debit notes related to returns, pricing adjustments, and shipping discrepancies.
- Prepare monthly AR trial balances, supporting schedules, aging reports, and cash flow information.
- Analyze customer accounts and identify collection risks and trends.
- Support month-end and year-end closing activities, audits, and reporting requirements.
- Work closely with Shipping and Warehouse teams to verify shipment documentation and ensure accurate invoicing.
- Provide support to Accounts Payable, including supplier invoice processing, statement reconciliations, and payment inquiries, as required.
- Maintain accurate and organized customer, financial, and shipping documentation.
- Identify opportunities to improve accounting processes and leverage technology and ERP functionality.
- Provide general accounting and administrative support as required.
Qualifications
- Bachelor’s degree in Accounting, Finance, or a related field.
- 3+ years of progressive Accounts Receivable and collections experience.
- Strong knowledge of invoicing, cash application, account reconciliation, collections, and aging management.
- Experience with credit management, credit limits, and customer account maintenance.
- Previous experience in a manufacturing environment is strongly preferred.
- Strong Excel and Microsoft Office skills.
- Ability to investigate and resolve billing discrepancies, short payments, and customer disputes.
- Strong communication and negotiation skills with a professional and diplomatic approach to collections.
- High attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Comfortable working independently while collaborating across departments.
- A proactive mindset with an interest in improving processes and using technology to increase efficiency.
AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team.
The posted salary range reflects expected compensation for this role in accordance with Ontario pay transparency requirements. Actual compensation will be determined based on the successful candidate’s experience, skills, and qualifications and may fall anywhere within the range.