Property Manager

Hays; Windsor; On-site; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Property Manager to oversee a portfolio of residential properties in Windsor. This role involves ensuring operational efficiency, high customer service standards, and effective team leadership. You will be responsible for managing staff, addressing resident concerns, and maintaining compliance with statutory requirements. If you thrive in a dynamic environment and have a passion for property management, this is an exciting opportunity to make a significant impact in the community.

Qualifications

• Minimum three years in residential property management or related field.
• Strong management, leadership, and communication skills.

Responsibilities

• Manage a portfolio of residential rental properties efficiently.
• Supervise and manage staff at properties to ensure effective performance.
• Maintain high levels of customer service for residents and owners.

Skills

Management Skills

Leadership Skills

Communication Skills

Organizational Skills

Customer Service Skills

Conflict Resolution

High Stress Tolerance

Education

Experience in Residential Property Management

Job description

5 days ago Be among the first 25 applicants

This range is provided by Hays. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Recruiting expert in GTA Residential Real Estate & Property Management | Executive Search | Retained Search | Contingent Search

The Property Manager is responsible for managing a portfolio of residential rental properties efficiently and effectively, providing the highest level of customer service to residents and owners. Operate within our standards of safety, quality customer service, and operational efficiency.

Main Responsibilities and Activities:

1. Actively contribute to team objectives
2. Accept shared responsibility and ownership of projects
3. Involve others in decision-making and work towards consensus
4. Respect and tolerate individual differences
5. Acknowledge and resolve conflicts openly

Management of Staff:

• Supervise and manage administrative and operational staff at your properties
• Ensure effective performance management of staff

Customer Service Relations:

• Maintain high levels of customer service for residents and owners
• Communicate effectively with residents and external parties
• Address concerns promptly and thoroughly
• Manage resident functions to foster respect and goodwill
• Focus on resident retention
• Handle complaints promptly and appropriately

Administration:

• Monitor rent collections, ensure statutory compliance, and communicate with residents regarding rent
• Organize eviction processes if necessary
• Approve invoices and rental applications
• Maintain accurate management reports
• Prepare yearly budgets

Building Maintenance:

• Adhere to management standards, legislative requirements, safety, and emergency procedures
• Conduct inspections and note deficiencies
• Schedule and coordinate maintenance and service contracts
• Conduct regular inspections of common areas

Team Leadership:

Support and lead the Residential Property Management Team, proposing process improvements.

Scope:

• Report to the Vice President of Residential Operations
• Collaborate with other managers and the property accountant

Experience Required:

• Minimum three years in residential property management or related field
• Support company values of honesty, integrity, respect, trust
• Strong management, leadership, communication, organizational, and computer skills
• Professional image and motivation to grow
• Knowledge of maintenance, vendor relations, and contracts
• High stress tolerance

Special Requirements:

• Willingness to be on call and work irregular hours

If interested, send your updated resume to [e-mail] with the subject: Property Manager - Windsor - 1119024.