Manager, Claims Property

Allstate Insurance Company; Ontario; Remote; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Property and Subrogation Claims Manager to lead high-performing teams and drive strategic objectives. This role involves managing claims strategies, ensuring excellent customer service, and implementing best practices. With over a decade of experience in property claims and advanced communication skills, you will prepare executive reports, provide technical guidance, and foster a culture of excellence. Join a company that values diversity, community engagement, and employee growth, while making a positive impact in people's lives every day.

Benefits

Complete Group Benefits Program

Employee Discounts

Good Office Program

Student Loan Payment Matching

Retirement Savings Program

Annual Wellness Allowance

Community Engagement Opportunities

Qualifications

• 10+ years in property claims with management experience.
• Understanding of legal principles across jurisdictions.

Responsibilities

• Lead property claims and subrogation teams for high performance.
• Prepare and analyze executive reports and data.
• Ensure compliance with regulatory requirements.

Skills

Property Claims Management

Customer Service Excellence

Report Analysis

Team Leadership

Advanced Communication Skills

Education

AMF License

CIP/FCIP Designation

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For more than 90 years, our innovative drive has kept us ahead of our customers’ evolving needs, from advocating for seat belts, air bags, and graduated driving laws to leading in pricing sophistication, telematics, and device and identity protection.

Job Description

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing prevention and protection products and services for every stage of life. The company is proud to be named a Best Employer in Canada for nine consecutive years and supports an inclusive, welcoming corporate culture. Allstate is committed to community involvement through charitable partnerships, employee giving, and volunteerism. Serving Canadians since 1953, Allstate strives to fulfill its "You’re in Good Hands" promise.

Through our Employee Value Proposition—Opportunity, Flexibility, Community, Diversity, and Family—we foster a culture where employees feel valued, experience personal growth, have career options, and enjoy their work.

Benefits of Joining Allstate

• Complete Group Benefits Program customizable to your needs
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (up to $400 back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support health and wellbeing
• Community engagement and giving back opportunities

Role Designation:

Remote

Role Overview:

The Property and Subrogation Claims Manager supports the achievement of ACG’s strategic objectives by managing claim strategies and programs for maximum results and efficiency. This involves report analysis, quality assurance, and training delivery.

Responsibilities:

1. Support and lead property claims and subrogation teams to achieve high performance.
2. Foster excellent customer service environments.
3. Implement best practices aligned with company goals.
4. Delegate claims settlement authority appropriately.
5. Prepare and analyze executive reports and data.
6. Provide technical guidance on claims investigation, reserving, and resolution.
7. Collaborate with analytical teams to generate reports for leadership.
8. Handle and evaluate property claims from members and claimants.
9. Manage daily claims operations.
10. Partner with other leaders to define and drive initiatives.
11. Set performance standards and communicate expectations to staff.
12. Monitor team performance against metrics.
13. Identify and implement process improvements.
14. Ensure compliance with regulatory and legislative requirements.
15. Participate in industry and government committees to influence claims practices.

Qualifications:

• AMF License required
• CIP/FCIP designation an asset
• 10+ years in property claims
• Understanding of legal principles across jurisdictions
• 2-3 years management experience
• Experience in training and coaching
• Advanced communication skills

Proficiency in English is required for candidates across Canada unless otherwise specified. Allstate Canada Group provides workplace accommodations upon request.

Joining Allstate is not just a job but an opportunity to advance your skills, challenge the status quo, and make a positive impact. We foster a flexible environment that values connection, belonging, and diversity, recognized through multiple awards. We empower our employees to lead, innovate, and give back.

We are committed to helping people live a good life every day. Our employees serve clients, customers, and communities, finding meaning and value in their work. We offer an environment that encourages innovative thinking and pride in your contributions.

Allstate protects nearly 16 million households with auto, home, life, and retirement products. We seek talented professionals to join us in delivering the best to our customers. Apply now through the links provided to find your next opportunity with Allstate.