Property Manager (Rentals)

Hays; Windsor; On-site; CAD 70,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Property Manager to oversee a portfolio of residential rental properties. This role emphasizes delivering exceptional customer service and ensuring efficient operations while adhering to safety standards. The ideal candidate will possess strong management and leadership skills, with a minimum of three years in residential property management. You'll be responsible for supervising staff, managing tenant relations, and ensuring compliance with regulations. Join a forward-thinking company that values honesty, integrity, and respect, and take your career to the next level with competitive compensation and benefits.

Benefits

100% employer-paid benefits

Long-term disability (LTD)

Annual education reimbursement

Qualifications

• Minimum three years in residential property management or related field.
• Strong management, leadership, communication, and organizational skills.

Responsibilities

• Manage a portfolio of residential rental properties efficiently and effectively.
• Maintain high levels of customer service for residents and owners.
• Supervise and manage administrative and operational staff.

Skills

Management Skills

Leadership Skills

Communication Skills

Organizational Skills

Customer Service

Conflict Resolution

Problem Solving

Stress Tolerance

Education

Experience in Residential Property Management

Tools

Property Management Software

Microsoft Office Suite

Job description

1 week ago Be among the first 25 applicants

Director at Hays - Recruitment expert in Real Estate Management | Executive Search | Retained Search | Contingent Search

Hays Job Reference Number: 1119024

$70,000 to $80,000, plus 100% employer-paid benefits and long-term disability (LTD), along with a $2,000 annual education reimbursement.

The Property Manager is responsible for managing a portfolio of residential rental properties efficiently and effectively, providing the highest level of customer service to residents and owners. Operate within safety standards, uphold high-quality customer service, and ensure efficient operations.

Main Responsibilities and Activities:

• Actively contribute to team objectives
• Accept shared responsibility and ownership of projects
• Involve others in decision-making and work towards consensus
• Respect and tolerate individual differences
• Acknowledge and resolve conflicts openly

Management of Staff:

• Supervise and manage administrative and operational staff within your portfolio
• Ensure effective performance management of staff

Customer Service Relations:

• Maintain high levels of customer service for residents and owners
• Communicate effectively with residents and external parties, addressing concerns promptly
• Manage resident functions to earn and maintain respect and goodwill
• Focus on resident retention
• Handle complaints promptly and appropriately

Administration:

• Monitor rent collections, ensure compliance, and communicate with residents about rent issues
• Code and approve invoices, review rental applications
• Maintain up-to-date management reports and prepare yearly budgets

Building Maintenance:

• Adhere to management standards, legislative requirements, and safety standards
• Conduct inspections, note deficiencies, and prepare reports
• Schedule and coordinate maintenance work and service contracts
• Conduct regular inspections of common areas and rectify deficiencies

Scope:

• Report to the Vice President of Residential Operations
• Collaborate with other property managers and the residential property accountant

Experience Required:

• Minimum three years in residential property management or related field
• Support company values: Honesty, Integrity, Respect, Trust
• Strong management, leadership, communication, and organizational skills
• Proficiency with computers and software
• Professional appearance and motivation to grow
• Knowledge of on-site maintenance, vendor relations, and contracts
• High stress tolerance

Special Requirements:

• Willingness to be on call and work irregular hours

If interested, send your updated resume to [e-mail] with the subject: Property Manager - Windsor - 1119024.