Property Manager

Ottawa Sports and Entertainment Group (OSEG); Ottawa; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Property Manager to oversee the operations of a premier sports and entertainment complex. This role involves managing property assets, developing budgets, and ensuring the safety and satisfaction of all tenants and visitors. The ideal candidate will have extensive experience in property management, including team leadership, and a strong understanding of ice arena and urban park operations. Join a vibrant team committed to delivering exceptional experiences while promoting equity and inclusion in the workplace. This is a fantastic opportunity to make a significant impact in a dynamic environment.

Qualifications

• 5+ years of Property Management experience with team management.
• Knowledge of ice arena operations and urban park management.

Responsibilities

• Manage property assets and ensure safe operations at TD Place.
• Develop budgets and oversee maintenance contracts effectively.

Skills

Property Management

Employee Management

Refrigeration Knowledge

HVAC Knowledge

Organizational Skills

Problem Solving Skills

Bilingualism

Education

Class 'B' Operators License

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Reporting to the Senior Director, Operations, the Property Manager will act as the shared Facilities Manager to be responsible for the property assets throughout TD Place, including the Urban Park, Public Realm, and Parking Services. The Property Manager will ensure proper, safe, and cost effective operation of the property on a daily basis within the Master Site Agreement (MSA), Parking Services Reciprocal Agreement (PSRA) and Urban Park Property Management Agreement (UPPMA).

What You’ll Do

• Act as the shared Facilities Manager on behalf of Lansdowne Stadium Limited Partnership;
• Develop and manage the Parking Garage, Urban Park and Public Realm budgets (approx $3M);
• Develop Capex budgets and execute approved Capital projects;
• Lead a quarterly Owners Committee (PSRA and MSA) meeting and present financial YTD results versus budget;
• Manage a unionized Senior Facilities Maintenance Technician to complete all scheduled and emergency work requests safely and in a timely manner;
• Order maintenance materials and equipment as necessary to maintain the property;
• Manage various third party maintenance contracts;
• Perform regular visual checks of the property for graffiti, damage, or unsafe conditions;
• Prepare and present financial, KPI, Report Matrix and Snow reports as defined in the Urban Park Agreement;
• Manage all property in the Urban Park including the Aberdeen Pavilion, Horticulture Building, children's playground and splash pad, skateboard park, outdoor refrigerated ice pad and Great Lawn;
• Attend regular City of Ottawa event planning meetings to ensure events are planned safely and within parameters of the Urban Park Agreement;
• Act as a liaison between the City of Ottawa and TD Place;
• Ensure standard operating processes are followed and logs are maintained;
• Ensure site resident and retail tenant’s satisfaction is maintained.

Other duties

• Ice Plant inspection within TD Place and the Urban Park to ensure proper and safe operation;
• Ensure all operating and maintenance requirements as specified by the original equipment manufacturer of refrigeration systems are met;
• Other duties as assigned by Management.

What’s Needed

• Five (5) years proven Property Management experience including three (3) years of employee management responsibilities;
• Class “B” Operators license;
• Knowledge of Ice arena operations including refrigeration and HVAC equipment;
• Knowledge of urban park operations including snow removal and landscaping experience;
• Self-motivated, energetic team player able to deal with a fast-paced environment;
• Proficiency with Microsoft Word, Excel, PowerPoint and Outlook;
• Sound organizational, problem solving, coordinating, time-management, and personal interface skills;
• Track record demonstrating ability to manage multiple projects through effective prioritization, scheduling, and resource management;
• Flexibility with work schedule - nights, weekends, and holidays;
• Bilingualism is an asset.

What’s In It For You

Located at Lansdowne Park, the TD Place is part of the Ottawa Sports and Entertainment Group (OSEG) of companies, and is the largest and most varied sports and entertainment complex in the city. We operate the Ottawa REDBLACKs and Ottawa 67’s, and host live entertainment events and other professional sports tenants including the Ottawa Blackjacks, Atlético Ottawa, Ottawa Charge, and the Ottawa Rapid. OSEG and its related Foundation were founded on the vision of its partners - a vision to create year-round world-class guest experiences and give back to the Ottawa community.

TD Place is an advocate for equity, diversity, and inclusion and invites and encourages all candidates to apply for this role, including women, Indigenous peoples, members of racialized communities, persons with disabilities and persons of minority sexual orientations and gender identities. Additionally, we are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to participate in the hiring process, please contact us to make your needs known in advance.

Please note this role will require interacting with the public, including in crowded spaces. TD Place, as one of Canada's Safest Employers, is committed to providing a safe and enjoyable experience for all employees and guests. We encourage all of our employees to receive a full dose of available COVID-19 vaccinations and may require full vaccination in support of future health authority recommendations.

We acknowledge the time and effort that is required to apply and thank all applicants for their interest. Depending on volume, we may only be able to respond to those who demonstrate within their application that they meet the requirements of the role.

Interested? Please visit: https://www.tdplace.ca/careers/ for more information.