Associate Property Manager

BGIS Global Integrated Solutions Limited; Ottawa; On-site; CAD 55,000 - 90,000; Full time

Job summary

An established industry player in facility management seeks an Associate Property Manager to ensure effective property management operations. This role is pivotal in developing financial reports and budgets while leveraging strong communication and data analysis skills to enhance client satisfaction. You will maintain tenant relationships, coordinate construction activities, and uphold building presentation standards. Join a diverse team that values inclusion and innovation, where your contributions will directly impact client success and operational excellence.

Qualifications

• 3-5 years of experience in building and facilities management.
• Proven ability to develop and maintain exceptional client relationships.

Responsibilities

• Maintain positive tenant relationships through professional responsiveness.
• Coordinate tenant construction activities and landlord work.
• Support the Property Manager with ongoing initiatives.

Skills

Client Relationship Management

Data Analysis

Communication Skills

Problem-Solving Skills

Organizational Skills

Education

Community College Diploma

Job description

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 employees globally, we focus on enabling innovation through our services and actively seek new opportunities to benefit our clients’ businesses. We manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. Further information is available at www.bgis.com.

SUMMARY

Reporting to the Property Manager, the Associate Property Manager will ensure all property management policies, procedures, and operations are conducted effectively. You will develop, administer, and submit regular financial reports and budgets (operating and capital) within established guidelines. This role leverages your communication, client relationship management, and data analysis skills to ensure client satisfaction, team member satisfaction, and financial success.

KEY DUTIES & RESPONSIBILITIES

Your primary role as an Associate Property Manager includes:

1. Maintaining positive tenant relationships through professional responsiveness and proactive issue resolution to meet tenant expectations and landlord criteria.
2. Acting as the direct tenant liaison to coordinate tenant construction activities and landlord work, ensuring they are well-organized and proactively managed, fulfilling lease obligations.
3. Meeting with the property management team, tenants, vendors, contractors, and senior management as needed to review operational challenges and support new initiatives.
4. Coordinating and distributing all relevant tenant communications.
5. Upholding the building presentation to ensure the PWGSC best-in-class image at all times.
6. Assisting in the maintenance and performance metrics to meet program requirements and maximize effectiveness.
7. Ensuring insurance and contract files are complete, accurate, and current.
8. Supporting initiatives to improve tenant relations and coordinating tenant and tenant appreciation events.
9. Supporting the Property Manager with ongoing initiatives.

KNOWLEDGE & SKILLS

To succeed in this role, you should have:

1. 3-5 years of experience in building and facilities management.
2. Bilingualism is an asset.
3. A community college diploma or equivalent (e.g., ABI, CET).
4. Proven ability to develop and maintain exceptional client relationships.
5. Experience in commercial property management.
6. Professionalism, flexibility, and ability to work independently and in teams.
7. Strong organizational, communication, and problem-solving skills.
8. Ability to analyze building data effectively.

Licenses and Professional Accreditation

• Certified Facility Manager (CFM) through IFMA
• Certified Property Manager (CPM) through the Institute of Real Estate Management
• Facility Management Administrator (FMA) through BOMI
• Real Property Administrator (RPA) through BOMI

At BGIS, we value diversity and inclusion as key drivers of our success. We are committed to providing an equitable recruitment process and fostering a workplace that reflects diverse backgrounds and perspectives.