Property Claims Adjuster - Hybrid (National)

Aviva Canada; Dartmouth; Hybrid; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Hybrid flexible work model

Career development opportunities

Annual bonus eligibility

Job summary

Aviva Canada is seeking a National Property Claims Adjuster for its Customer Response - Property team. This role offers comprehensive training and a hybrid schedule, with flexibility for some Saturdays. You will settle claims by phone, work with vendors, and ensure quality service.

The ideal candidate has 1–3 years in claims, strong customer service, excellent communication skills, and proficient computer abilities. English/French bilingualism is a plus, with additional language assets noted.

Qualifications

• 1 - 3 years claims insurance experience or insurance call center or customer service experience in any industry.
• Ability to work in a fast-paced environment to support customer demand.
• Strong customer service background.
• Excellent computer skills and organizational skills.
• Excellent oral and written communication skills.
• Bilingualism in English and French is a bigasset.
• Knowledge of Cantonese, Mandarin, Korean & Punjabi is a bigasset.
• Licenses for claims adjusting in any provinces is a bigasset.

Responsibilities

• Support our claims customer demand through a call-center environment.
• Investigate and negotiate property claims in accordance with Aviva's claim procedures and guidelines.
• Confirm coverage and compile FNOL information for incoming claims.
• Data accuracy and the issuance of payments to vendors, insureds and experts.
• Review and compile facts, policy, and technical reports, analyze estimates and negotiate/settle claims.

Skills

Customer service

Call center

Communication skills

Multilingual (English/French)

Fast-paced environment

Tools

Microsoft Office

Job description

Aviva Canada is seeking a National Property Claims Adjuster for its Customer Response - Property team. This role offers comprehensive training and a hybrid schedule, with flexibility for some Saturdays. You will settle claims by phone, work with vendors, and ensure quality service.

The ideal candidate has 1–3 years in claims, strong customer service, excellent communication skills, and proficient computer abilities. English/French bilingualism is a plus, with additional language assets noted.