Property Administrator

Royop; Edmonton; On-site; CAD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation package

Health, dental, and vision coverage

Health & Wellness Spending Account

Employee Assistance Program (EAP)

Parental leave top-up benefits

Volunteer Day Off

Mentorship and training program

Education reimbursement after 1 year

Onsite gym access

Job summary

Royop is seeking a Property Administrator to support the Property Manager and team in managing daily operations for assigned buildings in the Alberta region.

You will prepare reports, assist with budgets, process invoices, manage receivables/payables, and coordinate tenant communications with a focus on accuracy and excellent service.

Qualifications

• 4+ years of Retail and/or Office property management experience.
• Proficiency with Microsoft Office suite including Outlook, Word, Excel; Adobe Acrobat Pro. Yardi experience preferred.

Responsibilities

• Provide support for day-to-day activities for assigned buildings.
• Assist in preparation of monthly reports and variance analysis.
• Assist with annual budget prep for assigned buildings.
• Process invoices, issue Purchase Orders, and reconcile accruals.
• Handle rent notices, deposits, receipts, and balance collections.
• Distribute tenant memos and communications.
• Respond to tenant inquiries and coordinate with Building Operator/Property Manager.

Skills

Property management experience

Microsoft Office

Yardi

Adobe Acrobat Pro

Tools

Microsoft Office Suite

Yardi

Adobe Acrobat Pro

Job description

City: Sherwood Park, Edmonton and AB area

WHO WE ARE:

Royop is a leading commercial real estate development company based in Calgary, with over 60 years of experience delivering innovative and sustainable projects across Alberta.

Recognized as one of Canada’s Best Managed Companies by Deloitte, we pride ourselves on fostering a collaborative culture, building strong relationships, and empowering our team to achieve excellence. Join us and be part of a company committed to growth, community, and lasting impact.

SUMMARY OF THE ROLE:

Reporting to one of our Property Managers, you are an accomplished Property Administrator who provides administrative support for a designated Property Manager and the Property Management team.

WHAT YOU’LL DO:

• Provide support for all aspects of day-to-day activities for assigned buildings in the portfolio.
• Assist in preparation of monthly reports and variance analysis.
• Assist with preparation for the annual budget process for assigned buildings within the portfolio.
• Accounts Payable; issue Purchase Order numbers, process invoices, follow up with contractors on invoicing, and reconcile monthly accruals.
• Accounts Receivable; distribute rent notices, process deposits, work with tenants to answer year-end reconciliation questions, process security deposits and prepaid rent, issue chargeback notices, reconcile accounts, and collect outstanding balances.
• Produce and distribute tenant memos, letters, and other communications.
• Tenant Service; respond to tenant inquiries and direct requests to the appropriate parties (Building Operator, Property Manager, etc.).
• Collect and review tenant insurance certificates, confirming adherence with lease provisions.
• Act as a point of contact between Building Operators and contractors.
• Administer Requests for Pricing, collect quotes, and compile packages as required.
• Receive and respond to special event and charity requests for access to properties.
• Assist vendors and outside agencies with general inquiries.
• Monitor and track vacant unit utility accounts.
• Review and comfortably understand leases and ensure accurate information is received and maintained.
• Maintain and update security deposit reports.
• Maintain and update tenant information, including emergency contact information.
• Assist in maintaining information in various online property directories.
• Assist and support with event management and special projects as required.
• Maintain online filing system for tenant, operations, correspondence, and general building files.
• Assist and provide support as needed to other Property Administrators.
• Other duties as required.
• Champion Royop’s organizational culture, employee policies, and occupational health and safety initiatives.

WHAT YOU’LL HAVE:

Qualifications & Technical Skills

• 4+ years of Retail and/or Office property management experience.
• Intermediate to advanced proficiency in Microsoft Office suite including Outlook, Word, Excel, and ADOBE Acrobat Pro. Experience with Yardi is preferred.
• Strong organizational and administrative skills, able to multi-task and manage competing priorities and tight deadlines with quality and accuracy first.
• Proven customer service and problem-solving skills.
• An eagerness to champion and promote Royop’s organizational culture and values.

Human Skills

• A professional approach in attitude, appearance, and demeanor, paired with strong motivation, flexibility, and a genuine desire to be a positive, enthusiastic team player.
• The ability to communicate clearly and professionally, build strong working relationships, and navigate conflict with effective resolution skills.
• You roll up your sleeves and dive in; heck, they’re already rolled up! A busy day is a good day, especially when you're empowered in your role and backed by a solid team.
• You pivot with ease; shifting priorities and embracing change is second nature.
• You bring passion and heart to everything you do, jumping in with both feet.
• You’ve got great “bow-tying” skills: you enjoy wrapping up projects neatly and delivering polished results.

WHO YOU’LL WORK WITH:

• With real people who truly value you and the culture you work in.
• For one of Alberta’s longest-standing real estate development companies, celebrating over 60 years of excellence.
• Alongside passionate people who genuinely love what they do.
• Within a network of colleagues who have your back and will match your commitment to success.
• Among folks who believe that strong relationships are the cornerstone of our business.
• And as part of one of Canada’s Best Managed Companies, recognized by Deloitte, where leadership and teamwork fuel our continued success.

WHERE YOU’LL WORK:

• Working out of our Sherwood Park office, during regular business hours from 8:30 a.m. to 4:30 p.m.
• Flexibility with occasional personal appointments and commitments.
• Some out of town or offsite travel may be required from time to time.
• Periodic travel to properties for site visits with the Property Manager will be required.
• This role requires the ability to work remotely during pandemic-related situations, with access to a suitable computer and a secure, reliable internet connection. Royop will provide the necessary tools to securely access our work systems.

THE PERKS:

• Competitive compensation package with industry-benchmarked salaries and bonus potential.
• Comprehensive health, dental, and vision coverage.
• Health & Wellness Spending Account to support your physical and mental well-being.
• Employee Assistance Program (EAP) providing confidential 24/7 support for mental health, professional and personal well-being.
• Maternity, paternity, and parental leave top-up benefits for you and your growing family.
• Extended winter holidays to spend time with loved ones or take that trip you have been putting off.
• An Annual paid Volunteer Day Off to support your personal philanthropic passions and community involvement.
• Early office closures before long weekends.
• Structured mentorship and training designed to foster your learning and development during the first six months and beyond.
• Education reimbursement available after one year to further your professional development.
• A designated Social Committee that organizes fun and inclusive events throughout the year.
• Access to an onsite gym at our current location.

We feel the experience of working with Royop is second-to-none. We value the little details that comprise the day-to-day which allow us to develop top-quality mixed-use developments or construct one of the largest outdoor malls in the West at Township or managing three million square feet of some of the best-in-class assets across Alberta and Western Canada.

At Royop, we embrace the unique, individual diversities of the people that make up our team. We know that our diversities have and will continue to contribute to our success as one of the longest standing real estate development companies in Alberta. We are committed to always embodying these values through our recruitment processes, how we work together, and how we interact with our broader communities. Royop is an equal opportunity workplace and hires the best qualified candidate for the job regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.