Property Administrator

Realstar; Aurora; On-site; CAD 36,000 - 44,000; Full time

Benefits offered by this job

Salary

Bonuses

Benefits

Training

Gym discount

Awards

Career development

Diversity

Holiday parties

Job summary

Realstar is seeking a Property Administrator to manage on-site operations at one of our properties in Canada. This role includes handling resident inquiries, rent receipts, and lease preparation while also performing cleaning duties to maintain common areas.

The successful candidate will deliver excellent customer service, coordinate payments, and support leasing activities in a team environment. On-site work four weekdays and alternating weekends is required, with training and growth

Qualifications

• Strong administration and organization skills are required.
• Computer skills for daily tasks.
• Customer service skills for resident interactions.
• Ability to work in a team environment.
• Professional appearance and presentation are expected.

Responsibilities

• Acting as the first point of contact for resident inquiries.
• Coordinating rent receipts and the preparation of bank deposits.
• Responding to resident issues and service requests within 24 hours.
• Providing exceptional customer service to residents and potential residents.
• Assisting with leasing suites.
• Cleaning common areas of the property (hallways, stairs, elevators).
• Preparing apartments for new residents.

Skills

Administration

Organization

Computer skills

Customer service

Teamwork

Job description

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management in Canada. www.realstar.ca/ www.realstargroup.com/

We are currently seeking a Property Administrator who will also perform cleaning responsibilities to work at one of our properties. This position would require you to work on-site four weekdays each week and every other weekend.

What we offer to employees

• Salary of $40,000
• Employer paid benefits
• Quarterly bonuses based on property performance
• Annual bonuses based on personal performance
• Extensive and ongoing training programs and a work-smart environment
• Gym membership discount
• Awards for years of service
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ’s

The Opportunity

Realstar is a leading residential property management company with over 160 properties across Canada. Our properties are clean, quiet and attract quality residents who will attest to our unique standards of service.

Key Responsibilities of Property Administrator

• Acting as the first point of contact for resident inquiries
• Coordinating rent receipts and the preparation of bank deposits
• Responding to resident issues and service requests (within 24 hours)
• Providing exceptional customer service to residents and potential residents
• Assisting with leasing suites
• Cleaning common areas of property (hallways, stairs, elevators)
• Preparing apartments for new residents

Requirements of Property Administrator

• Strong administration and organization skills
• Computer skills
• Customer service skills
• Ability to perform in a team environment
• Ability to display a professional/presentable appearance/attire.

#RS

This posting is for an existing, vacant position

We thank all those who apply, but only those selected for an interview will be contacted.

Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.