Property Manager

Royop; Edmonton; On-site; CAD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive compensation package

Health, dental, and vision coverage

Wellness Spending Account

Employee Assistance Program

Job summary

Royop in the Edmonton area seeks a seasoned Property Manager to oversee administration, accounting, operations, maintenance, and marketing of an assigned portfolio, including lease administration and rent collection.

Based at our Sherwood Park Mall regional office, you will develop tenant relations, supervise property operations, manage annual budgets and CAPEX planning, and collaborate with leasing, development, marketing, and accounting teams to drive performance.

Qualifications

• Minimum 5 years of experience managing commercial real estate; experience managing retail properties considered an asset.
• Post-secondary education is an asset.
• A valid driver’s license and vehicle.
• Possess a high level of computer literacy with various software programs.
• A knack for working with others and contributing to a team environment that thrives on high performance and fun.
• Advanced verbal and written communication skills and analytical skills.
• Experience working and coordinating with tenants, including reading lease documents.
• Strong organizational skills, able to multi-task and manage priorities and deadlines with quality and accuracy.
• Proven customer service and problem-solving skills.
• An eagerness to champion Royop’s organizational culture and values.

Responsibilities

• Responsible for day-to-day management of an assigned portfolio including administration, accounting, leasing, and property operations.
• Develop and maintain positive relationships with clients, investors, internal colleagues, consultants, and suppliers.
• Develop and maintain strong tenant relations through regular interactions and site visits.
• Ensure lease administration and rent collection are performed timely.
• Monitor accounts receivable and tenant performance; escalate issues as needed.
• Oversee building operations including preventative maintenance and repairs.
• Lead the preparation of quarterly/monthly operational reports.
• Prepare and monitor annual operating budgets; review variances.
• Monitor annual financial performance and NOI targets.
• Establish CAPEX plans for property and coordinate maintenance with staff and subcontractors.
• Coordinate leasing with Leasing Manager (amendments, renewals, assignments).
• Collaborate with development, leasing, construction, marketing, and accounting.

Skills

Property management

Client relationship management

Communication skills

Analytical skills

Team player

Budgeting

Education

Post-secondary education

Tools

Lease management software

Microsoft Office

Accounting software

Job description

City: Sherwood Park, Edmonton and AB area

WHO WE ARE:

Royop is a leading commercial real estate development company based in Calgary, with over 60 years of experience delivering innovative and sustainable projects across Alberta.

Recognized as one of Canada’s Best Managed Companies by Deloitte, we pride ourselves on fostering a collaborative culture, building strong relationships, and empowering our team to achieve excellence. Join us and be part of a company committed to growth, community, and lasting impact.

SUMMARY OF THE ROLE:

Reporting to the General Manager, Edmonton, you are an accomplished Property Manager who oversees and coordinates the administration, accounting, operations, maintenance, and marketing of an assigned portfolio.

WHAT YOU’LL DO:

• Responsible for the day-to-day management of an assigned portfolio of properties, including, but not limited to, administrative functions, accounting, leasing, and property operations.
• Proactively develop and maintain positive, professional relationships with clients, investors, internal colleagues, consultants, and suppliers.
• Develop and maintain strong tenant relations through regular interactions and site visits.
• Ensure all aspects of tenant lease administration, rent collection, and day to day administrative functions are maintained and executed in a timely fashion.
• Monitor accounts receivable and tenant performance; elevate rent collection issues to the GM/Director for assistance.
• Ensure that the landlord’s obligations to their tenants are satisfied in accordance with their lease obligations.
• Conduct quarterly site inspections to ensure Occupational Health and Safety compliance and operation excellence standards are met.
• Oversee all aspects of building operations including, but not limited to, preventative maintenance programs and repairs.
• Lead team in preparation of the quarterly/monthly operational reports.
• Prepare, oversee, and closely monitor annual operating budgets; review and report variances.
• Monitor annual financial performance of assigned portfolio to ensure financial (NOI) targets are achieved.
• Establish and implement CAPEX plans for property.
• Work with employees assigned to maintenance function, including subcontractors, performing work onsite.
• In coordination with the Leasing Manager, manage leasing of existing building portfolio including, but not limited to, amendments, renewals, assignments, etc.
• Collaborate with development, leasing, construction, marketing, and accounting departments as required.
• Supervise and evaluate direct report (PA) through formal and informal discussions.
• Conduct annual performance reviews with direct report.
• Champion Royop’s organizational culture, employee policies, and occupational health and safety initiatives.
• Other related duties as they arise.

WHAT YOU’LL HAVE:

Qualifications & Technical Skills

• Minimum 5 years of experience managing commercial real estate; experience managing retail properties considered an asset.
• Post-secondary education is an asset.
• A valid driver’s license and vehicle.
• Possess a high level of computer literacy with various software programs.
• A knack for working with others and contributing to a team environment that thrives on high performance and fun.
• Advanced verbal and written communication skills and analytical skills.
• Experience working and coordinating with tenants, including the ability to read and understand lease documents.
• Strong organizational skills, able to multi-task and manage competing priorities and tight deadlines with quality and accuracy first.
• Proven customer service and problem-solving skills.
• An eagerness to champion and promote Royop’s organizational culture and values.

Human Skills

• A professional approach in attitude, appearance, and demeanor, paired with strong motivation, flexibility, and a genuine desire to be a positive, enthusiastic team player.
• The ability to communicate clearly and professionally, build strong working relationships, and navigate conflict with effective resolution skills.
• You roll up your sleeves and dive in; heck, they’re already rolled up! A busy day is a good day, especially when you're empowered in your role and backed by a solid team.
• You pivot with ease; shifting priorities and embracing change is second nature.
• You bring passion and heart to everything you do, jumping in with both feet.
• You’ve got great “bow-tying” skills: you enjoy wrapping up projects neatly and delivering polished results.

WHO YOU’LL WORK WITH:

• With real people who truly value you and the culture you work in.
• For one of Alberta’s longest-standing real estate development companies, celebrating over 60 years of excellence.
• Alongside passionate people who genuinely love what they do.
• Within a network of colleagues who have your back and will match your commitment to success.
• Among folks who believe that strong relationships are the cornerstone of our business.
• And as part of one of Canada’s Best Managed Companies, recognized by Deloitte, where leadership and teamwork fuel our continued success.

WHERE YOU’LL WORK:

• Working out of our Sherwood Park Mall regional office, during regular business hours from 8:30 a.m. to 4:30 p.m.
• Flexibility with occasional personal appointments and commitments.
• Periodic travel to assigned portfolio of properties in Alberta.
• Some out of town or offsite travel may be required from time to time.
• This role requires the ability to work remotely during pandemic-related situations, with access to a suitable computer and a secure, reliable internet connection. Royop will provide the necessary tools to securely access our work systems.

THE PERKS:

• Competitive compensation package with industry-benchmarked salaries and bonus potential.
• Comprehensive health, dental, and vision coverage.
• Health & Wellness Spending Account to support your physical and mental well‑being.
• Employee Assistance Program (EAP) providing confidential 24/7 support for mental health, professional and personal well‑being.
• Maternity, paternity, and parental leave top‑up benefits for you and your growing family.
• Extended winter holidays to spend time with loved ones or take that trip you have been putting off.
• An Annual paid Volunteer Day Off to support your personal philanthropic passions and community involvement.
• Early office closures before long weekends.
• Structured mentorship and training designed to foster your learning and development during the first six months and beyond.
• Education reimbursement available after one year to further your professional development.
• A designated Social Committee that organizes fun and inclusive events throughout the year.
• Access to an onsite gym at our current location.

We feel the experience of working with Royop is second-to-none. We value the little details that comprise the day-to-day which allow us to develop top-quality mixed-use developments or construct one of the largest outdoor malls in the West at Township or managing three million square feet of some of the best‑in‑class assets across Alberta and Western Canada.

At Royop, we embrace the unique, individual diversities of the people that make up our team. We know that our diversities have and will continue to contribute to our success as one of the longest standing real estate development companies in Alberta. We are committed to always embodying these values through our recruitment processes, how we work together, and how we interact with our broader communities. Royop is an equal opportunity workplace and hires the best qualified candidate for the job regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.