Role: Project Manager/Coordinator
Location: Montreal, QC (hybrid)
Duration: 12+ months
Primary Responsibilities
- Support PMO activities, including status report updates and ad-hoc reporting.
- Collaborate with all functional disciplines to develop comprehensive end-to-end project plans that achieve goals.
- Coordinate with workstream leads to define deliverables and timelines.
- Create and maintain program materials and storyboards.
- Manage communications by organizing and facilitating meetings, sharing screens, and driving discussions.
- Establish meeting agendas, prioritize topics, and generate meeting notes/minutes.
- Implement mechanisms to monitor and remediate risks, tracking risks, actions, issues, and decisions to ensure closure.
- Provide status reports to management, including escalation of issues impacting delivery or scope.
- Document requirements, assumptions, and scope changes, maintaining an audit trail.
- Collaborate with subject matter experts and build interpersonal relationships.
- Manage ambiguity, offer focused recommendations, and solve tactical and strategic challenges.
- Identify opportunities for improvement, assess feasibility, and partner to implement changes.
- Support the development and implementation of processes to enhance efficiency and controls.
Required Skills:
- Bachelor’s degree in IT, Business, Economics, or Finance preferred.
- 3-5+ years of relevant experience in financial or banking services, with knowledge of technology principles and products.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and proactive approach.
- Team player committed to fostering an inclusive, team-first environment.
- Project planning, organization, time management, and multitasking abilities.
- Experience working across functional teams to build consensus.
- Self-starter with curiosity, logical mindset, ownership, and attention to detail.
- Proficiency in Microsoft Excel, PowerPoint, Teams, Word, and SharePoint.
- Understanding of the Project Lifecycle (PLC) and System Development Lifecycle (SDLC).
Desired experience/knowledge:
- IT Service Management (ITSM) and IT Asset Management (ITAM) processes.
- Proficiency in JIRA.
- Data analysis and reporting experience.
- Ability to explain complex issues simply.
- Experience in process improvement and design.
- Experience working in large, global teams.
- Ability to resolve complex issues through analysis.
- Ability to thrive in fast-paced, changing environments across multiple projects.
Desired skills:
- Knowledge of Agile methodologies, Power BI, Tableau, or similar data visualization tools.