Programmatic Account Management Lead

Index Exchange; Toronto; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Health, dental, and vision

Paid time off

Retirement matching

Equity packages

Parental leave

Well-being allowance

Employee assistance program

Wellness activities

Volunteer time off

Community events

Job summary

Index Exchange is seeking a senior leader to manage and develop a small accounts team in Toronto, guiding two Account Managers to deliver outstanding service to major agencies and brand marketers. You’ll own strategic partnerships, deliver data-driven insights, and collaborate with cross-functional teams to grow revenue across a growing programmatic marketplace.

The role requires deep knowledge of programmatic advertising, strong communication, and the ability to navigate ambiguity while driving

Qualifications

• 6+ years in digital media and programmatic advertising.
• Experience coaching or managing direct reports.
• Proven track record with large agencies like Dentsu or WPP is a plus.
• Ability to work in ambiguity and provide clear direction.
• Strong storytelling and communication across stakeholders.

Responsibilities

• Manage and develop a team of two Account Managers with coaching and performance support.
• Maintain ownership of key agency and marketer partnerships and provide strategic guidance.
• Serve as day-to-day contact for agency and brand partners, expert in IX platform.
• Provide data-driven insights and recommendations to clients on opportunities.
• Partner with business development to support new business and evangelize the IX brand.
• Collaborate with publisher account teams to identify new deal opportunities and grow existing ones.
• Lead team through ambiguous client needs with a bias-for-action.
• Engage at industry events and entertain partners to drive engagement and growth.
• Forecast revenue growth across the team and track against targets/OKRs.
• Lead knowledge sharing and continuous learning within the team.

Skills

Programmatic advertising

Team leadership

Client relationship management

Data-driven decision making

Sales forecasting

CRM proficiency (Salesforce)

Excel

Stakeholder management

Communication skills

Strategic thinking

Education

Bachelor's Degree in Business, Marketing, Communications, or Technology

Tools

Salesforce

DOMO

Looker

Microsoft Excel

Job description

Index Exchange is seeking a senior leader to manage and develop a small accounts team in Toronto, guiding two Account Managers to deliver outstanding service to major agencies and brand marketers. You’ll own strategic partnerships, deliver data-driven insights, and collaborate with cross-functional teams to grow revenue across a growing programmatic marketplace.

The role requires deep knowledge of programmatic advertising, strong communication, and the ability to navigate ambiguity while driving