Account Coordinator - Path to Client Leadership

Direct Focus; Toronto; Hybrid; CAD 42,000 - 54,000; Full time

Job summary

Direct Focus in Toronto is seeking an Account Coordinator to power our Client Experience team. You’ll keep projects moving, organize information, and align teams to deliver on client commitments.

This role emphasizes turning complexity into clarity and developing future client leaders, with a curious, highly organized and detail-focused mindset. Agency exposure is a plus, but not required.

Qualifications

• 1-3 years of marketing, communications, business support, or project coordination experience.
• Exceptional organizational skills.
• Strong written and verbal communication abilities.
• Exceptional attention to detail and a commitment to getting things right.
• Ability to manage multiple priorities simultaneously.
• Curiosity and willingness to learn.
• Comfort using project management platforms, digital tools, and AI-enabled productivity solutions.

Responsibilities

• Coordinate project intake, track timelines and deliverables, maintain documentation.
• Prepare meeting materials, document key decisions, track action items, and communicate client requests across teams.
• Review deliverables and monitor workflows to ensure accuracy and alignment with client requirements.
• Monitor timelines, budgets, and project activity to identify risks early.
• Learn the business alongside Account Managers to grow into leadership roles.

Skills

1-3 years experience

Organizational skills

Written & verbal communication

Attention to detail

Multitasking

Curiosity to learn

PM tools & AI productivity

Job description

Direct Focus in Toronto is seeking an Account Coordinator to power our Client Experience team. You’ll keep projects moving, organize information, and align teams to deliver on client commitments.

This role emphasizes turning complexity into clarity and developing future client leaders, with a curious, highly organized and detail-focused mindset. Agency exposure is a plus, but not required.