Program Manager — Day Services Team Leader

LifeStream, Inc.; Mill Road; On-site; CAD 70,000 - 110,000; Full time

Job summary

LifeStream, Inc. in Mill Road, Nova Scotia, is seeking a Program Manager to lead a team of Direct Support professionals and individuals to deliver exceptional care. You will train staff, direct activities, and ensure program objectives are met.

The role requires three years in day programs, an associates degree in human services, and a proven leadership record. Collaboration with program directors and health staff is essential for client-centered support.

Qualifications

• Associates degree in Human Services related field or equivalent experience.
• Three years’ experience in a day program setting.
• Demonstrated history of quality work performance and teamwork.
• Proven leadership skills.

Responsibilities

• Lead a team of 14-20 Direct Support professionals and individuals.
• Ensure all program supports and services are delivered.
• Provide on-the-job training and modeling for all employees and direct the activities of employees.
• Conduct Employee Performance Evaluations for program support staff during assigned time frames.
• Ensure that DHSP goals and objectives are followed and required documentation exists for each goal area.
• Communicate effectively with Program Director and Assistant Director, Residential Clinical staff, and DDS Service Coordinators to assure that all support needed are available to each client’s area of interest and/or need.
• Evaluate the unique support needs not included within the DHSP process and utilize all resources to address these needs.
• Ensure daily activity schedule is adhered to and that the chosen activities correspond to DHSP objectives.
• Ensure staff decisions are based upon consumer choice and empowerment.
• Assist individuals in the hiring and evaluation of program staff
• Monitor health care needs of individuals served in coordination with the Health Care Supervisor to assure that delivery of these services occurs in a timely fashion.
• Ensure that support remains flexible and responsive to client needs/interests.

Skills

Leadership

Teamwork

Communication

Education

Associates degree in Human Services related field

Job description

LifeStream, Inc. in Mill Road, Nova Scotia, is seeking a Program Manager to lead a team of Direct Support professionals and individuals to deliver exceptional care. You will train staff, direct activities, and ensure program objectives are met.

The role requires three years in day programs, an associates degree in human services, and a proven leadership record. Collaboration with program directors and health staff is essential for client-centered support.