Program Assistant - Student Success (Hybrid)

SFU group; Burnaby; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Hybrid-work program

CUPE Local 3338 benefits

14% pay in lieu of benefits

20% pay in lieu of benefits after 4^th

Job summary

Simon Fraser University is seeking a Program Administrator to support the Back on Track (BOT) program on Burnaby campus. The role blends administrative tasks with a receptionist function, coordinating appointments, group sessions, and cross‑unit logistics to ensure smooth operations.

The candidate will handle materials, registrations and student records, while assisting with payroll and finance reconciliations for the CSS unit. Strong organization and communication are essential.

Qualifications

• High school graduation and one year of post‑secondary education including formal training in word processing, database, spreadsheet and web updating applications; bookkeeping/basic accounting principles.
• Ability to use word processing, database, spreadsheet, and calendar scheduling applications at an advanced level.
• Ability to work independently, prioritize work and complete a high volume of work within deadlines.

Responsibilities

• Coordinate scheduling and delivery of appointments and group sessions for the BOT program.
• Prepare and distribute materials, monitor registrations and attendance, and update student records.
• Provide payroll and finance reconciliations support to the CSS unit and respond to inquiries with basic BOT information.

Skills

Outlook

Excel

Salesforce

AdvisorLink

myInvolvement

Tableau

Independence

Prioritization

Detail‑oriented

Communication

Education

Post-secondary education

Tools

PeopleSoft

FAST

SIMS

Canvas

Job description

Simon Fraser University is seeking a Program Administrator to support the Back on Track (BOT) program on Burnaby campus. The role blends administrative tasks with a receptionist function, coordinating appointments, group sessions, and cross‑unit logistics to ensure smooth operations.

The candidate will handle materials, registrations and student records, while assisting with payroll and finance reconciliations for the CSS unit. Strong organization and communication are essential.