Program Assistant III

Covenant Health Canada; Town of Vegreville; On-site; CAD 35,000 - 43,000; Part time

Job summary

Covenant Health Canada seeks a Clerk III at St. Joseph's General Hospital to provide comprehensive clerical support in HIM Registration and patient access. This role includes patient registration, demographic and insurance data collection, ID wristbands, and reception duties.

It is a Regular Part Time, 0.55 FTE position with a shift pattern including days, evenings and weekends. You will maintain confidentiality, follow the AUPE GSS collective agreement, and handle chart preparation, release of

Qualifications

• High School diploma or recognized equivalent required.
• One-year related post-secondary certificate.
• Typing speed: 40–45 WPM.
• Medical Terminology Certification.
• Health Care Administration education preferred.

Responsibilities

• Patient Registration: collect and verify demographic and insurance information.
• Reception & Switchboard duties: operate switchboard, direct calls, take messages.
• HIM Registration: prep and scan charts; manage workqueues.
• Release of Information; maintain confidentiality per guidelines.

Skills

Typing speed

Medical Terminology Certification

Education

High School diploma or recognized equivalent

One-year related post-secondary certificate

Health Care Administration education

Job description

Your Opportunity

• Patient Registration: Use of healthcare information systems.
• Collecting/verifying demographic and insurance information.
• Applying ID wristbands.
• Creating lifetime identifiers for non-Alberta residents.
• Supporting clerical registration tasks.
• Reception & Switchboard Duties: Operating switchboard, directing calls, taking messages.
• Opening/closing the office.
• Greeting clients and families.
• Wayfinding assistance.
• Managing code phones/alerts.
• Health Information Management (HIM) Duties: Prepping and scanning charts.
• Managing workqueues.
• Release of Information.
• Professional Expectations: Maintain a positive public image.
• Ensure confidentiality per organizational and legislative guidelines.
• Exercise good judgment, initiative, and independence.
• Perform other related duties as assigned.

Description

The Clerk III provides a wide range of clerical support, with varying duties depending on the specified program/department. The Clerk III performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the AUPE General Support Services Collective Agreement.

• Classification:
• Program Assistant III
• Union:
• COV AUPE GSS
• Unit and Program:
• HIM Registration
• Primary Location:
• St. Joseph's General Hospital
• Location Details:
• As Per Location
• Multi-Site:
• Not Applicable
• FTE:
• 0.55
• Posting End Date:
• 10-SEP-2026
• Employee Class:
• Regular Part Time
• Date Available:
• 20-SEP-2026
• Hours per Shift:
• 7.75
• Length of Shift in weeks:
• 12
• Shifts per cycle:
• 33
• Shift Pattern:
• Days, Evenings, Weekends
• Days Off:
• As Per Rotation
• Minimum Salary:
• $25.72
• Maximum Salary:
• $31.25
• Vehicle Requirement:
• Not Applicable

Required Qualifications

High School diploma or recognized equivalent required.

Classifications Under Review.

Additional Required Qualifications

• One-year related post-secondary certificate.
• Typing speed: 40-45 WPM.
• Medical Terminology Certification.

Classifications Under Review.

Preferred Qualifications

Health Care Administration education.