Administrative Support III

Alberta Health Services; Rocky Mountain House; On-site; CAD 35,000 - 43,000; Full time

Job summary

Alberta Health Services—Rocky Mountain House Community Health Centre seeks an Administrative Support III on-site role. You will manage client records, reception, payments and scheduling while supporting management and staff in a fast-paced environment.

Requirements include Grade 12, post-secondary Administrative Certificate or equivalent, 2 years in an office, strong computer skills, confidentiality and ability to lift up to 25 kg. Shift pattern supports Days/Evenings/Weekends.

Qualifications

• Completion of Grade 12 or equivalent.
• Post-secondary Administrative Certificate or suitable education/experience.
• Demonstrated accuracy with intermediate computer and keyboarding; 40 wpm.
• Two years of practical office experience.
• Ability to work with managers and diverse departments.
• Excellent customer service in a fast-paced environment.
• Ability to adapt to new systems and maintain confidentiality.
• Capable of lifting up to 25 kg and long periods of standing/walking.

Responsibilities

• Maintain client records, database entries and file management.
• Handle procurement functions and maintain inventories.
• Provide reception and registration support as backup.
• Process payments and perform accounting tasks.
• Book appointments and respond to queries; support management and staff.

Skills

Customer service

Problem solving

Attention to detail

Teamwork

Education

Grade 12 or equivalent

Post-secondary Administrative Certificate

Tools

Word

Excel

Outlook

Windows Office Suite

Job description

This Administrative Support III position is required to be on site at Rocky Mountain House CHC and is not a remote working opportunity. Reporting to the CAS Area Coordinator/Manager, this position supports community health programs (ie. Public Health, Home Care, Allied Health, Children's Rehab Services) operating at the Community Health Centre by: maintaining client records, database entries and file management systems; handling procurement functions and maintaining inventories, tracking systems and providing information to management upon request; providing all aspects of reception and registration services to clients (as a backup) while also supporting management, staff and the public; accepting payments and performing accounting tasks; contacting clients, booking appointments and responding to queries; communicating, exchanging, seeking and reporting information; providing administrative support to the office; acting as a resource to management and staff. This position requires a strong presence of computer knowledge and skills, good knowledge of policies and procedures for Assisted Living Alberta community-based programs and support services.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Transition Company: Assisted Living Alberta
• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Community Administrative Support Services
• Primary Location: Rocky Mountain House HC
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 16-SEP-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 26-SEP-2026
• Temporary End Date: 31-OCT-2027
• Length of Shift in weeks: 4
• Shifts per cycle: 20
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

• Transition Company: Assisted Living Alberta
• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Community Administrative Support Services
• Primary Location: Rocky Mountain House HC
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 16-SEP-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 26-SEP-2026
• Temporary End Date: 31-OCT-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 4
• Shifts per cycle: 20
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

The applicant must have:A post-secondary Administrative Certificate required or a combination of education & applicable experience suitable to the Employer. Demonstrated accuracy & proficiency in intermediate computer & keyboarding skills; minimum 40 wpm required. Test will be administered. Demonstrated proficiency in working with Word, Excel, Outlook Calendar bookings & other Windows Office Suite programs required. Test will be administered. Two years of practical office experience. Ability to work collaboratively with managers & staff from various departments. Examples of exceptional customer service in a fast-paced, multi-task environment serving staff, management, clients & the public with both internal staff services & public service. Examples showing willingness & ability to adapt to new situations, changes & data systems that are implemented. Ability to exercise judgment, professionalism, diplomacy & discretion and always maintain confidentiality. Ability to cope under pressure, deal with stress effectively & demonstrate strong problem-solving skills with setting priorities to work productively & in a well-organized manner. Must be capable of pushing & pulling wheeled carts up to & occasionally exceeding 25kgs. Must be capable of walking, sitting or standing for long periods of time. Must be able to regularly use hand & arms to reach, lift & carry items up to 25kgs. Must be able to maneuver stairs &/or step stool. Ability to continuously wear a medical mask.

Preferred Qualifications:

Familiarity with Netcare, Connect Care, CPSM & Grand and Toy supply requisitioning systems and community based Meditech applications (i.e.. CWS).Familiarity with community-based health programs.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We're passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it's about putting patients' and families' experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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