Program Assistant

University of Victoria; Victoria; On-site; CAD 51,000 - 53,000; Part time

Job summary

University of Victoria’s Counselling Psychology Program seeks a Program Assistant to provide front-line reception and essential administrative support to faculty, students, and the public. You will handle inquiries, coordinate calendars, and help maintain confidential information within a values-driven academic setting.

The role supports the Counselling Psychology Program under the Faculty of Health, contributing to student success and operational efficiency in a diverse workplace.

Qualifications

• Requires education, training and experience equivalent to 1 year in a comparable environment.
• Advanced computer skills including Outlook, Word, Excel, and Adobe Creative Cloud.
• Experience scheduling meetings and calendar coordination.

Responsibilities

• Provides front-line reception duties and administrative support.
• Answers inquiries from students, faculty, and the public and redirects as appropriate.
• Maintains confidential and sensitive information and supports pre-planning and recording meetings.

Skills

Diversity & inclusion

Advanced computer skills

Time management

Problem solving

Policy interpretation

Effective communication

Business communications

Meeting scheduling

Confidential information handling

Meeting pre-planning

Event planning

UVic apps (FAST, Banner, AIRS)

Policy knowledge

Education

Secondary School diploma or equivalent

Tools

FAST

Banner

AIRS

Job description

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Organizational Unit

University of Victoria -> Faculty of Health -> Counselling Psychology

Location

University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)

Posting Close Date

4 October 2026

Please note that positions will close at 4 p.m. on the closing date.

FTE

0.5

Salary Grade

$4,594.00 - $4,739.00

Additional Posting Information:

N/A

Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.

Classification

Hours of Work

Varied hours Monday through Friday, minimum 4 hours per day/ 17.5 hours per week

Start Date

11/2/2026

End Date

11/1/2027

Employee Group:

CUPE 951 - Term

# of Hires Needed

1

Category

Administrative and Support Services

About this Opportunity

The University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians, and staff supporting UVic’s diverse academic programs, world-class research, and commitment to civic engagement.

The Faculty of Health—UVic’s first new faculty in over 30 years—officially launched on May 1, 2025, in response to the increasing complexity of health care in Canada. With over 200 faculty members working in health and wellness across campus, the Faculty of Health builds on UVic’s strengths in education, training, and interdisciplinary research to create healthier communities and address systemic barriers to care. Rooted in values of respect, equity, and inclusion, the Faculty of Health is committed to attracting and supporting a diverse community and centering Indigenous ways of knowing in all areas of teaching, research, and service.

Within the Faculty of Health, the Counselling Psychology Program prepares students for professional practice in social justice-informed counselling. Our graduate programs reflect current research and professional knowledge while addressing the counselling and human development needs of a pluralistic society. Our focus is on preparing practitioners who are committed to ethically grounded and culturally responsive care.

The Program Assistant for the Counselling Psychology Program plays a vital role in supporting this mission by serving as the first point of contact for the program and providing essential administrative support to faculty, students, and the public. This is an exciting opportunity to contribute to a values-driven academic environment dedicated to improving health outcomes and supporting student success.

Job Summary

Reporting to the Administrative Officer, this position is the first point of contact for the Counselling Psychology Program and provides front line reception duties and administrative support.

This role acts as a resource person to answer inquiries from students, faculty, and general public by applying established procedures, and when necessary, re-directing as appropriate.

Job Requirements

Experience:

This position requires a level of education, training, and experience equivalent to 1 year experience working within a comparable environment.

Knowledge/Skills/Abilities:

• Commitment to valuing diversity and contributing to an inclusive and respectful working and learning environment.
• Advanced computer application skills including Outlook, Word, Adobe Creative Cloud, and particularly Excel.
• Ability to prioritize and manage time and tasks with attention to detail.
• Ability to problem solve by using judgement, independent thinking, and/or analysis.
• Ability to interpret policies and procedures.
• Ability to communicate effectively with individuals from diverse backgrounds and tailor communication style for different audiences.
• Experience composing various business communications such as emails, memos, and reports.
• Experience scheduling meetings and calendar coordination.
• Experience in maintaining confidential and sensitive information.
• Experience with pre-planning and recording meetings.
• Experience with event planning and coordination.
• Proficiency with UVic applications such as FAST, Banner, AIRS is an asset.
• Understanding of the University’s policies, procedures, governance, Collective Agreement is an asset.

Specialized Knowledge/Education:

Secondary School diploma or equivalent.

Territory Acknowledgement:

We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

Equity Statement:

UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups .

Accessibility Statement:

If you anticipate needing accommodations for any part of the application and hiring process contact: [e-mail] Any personal information provided will be maintained in confidence.