Program Assistant

British Columbia Institute of Technology; Burnaby; On-site; CAD 45,000 - 60,000; Full time

Job summary

The British Columbia Institute of Technology is seeking a full-time Program Assistant for its School of Business + Media. In this role, you will provide essential administrative support for part-time studies courses, assist with marketing efforts, and ensure compliance with relevant policies. The ideal candidate will have a Business Diploma and significant administrative experience in an educational setting, along with strong communication and organizational skills.

Qualifications

• Minimum of four years’ experience in administrative roles within an educational environment.
• Proficiency in MS Office and content management systems like Banner or WordPress.
• Typing speed of 50 WPM and experience in minute-taking.

Responsibilities

• Provide information and academic advising to students and perform administrative duties.
• Support coordination of marketing activities and manage enrollment data.
• Maintain accurate records, including grades and student accommodations.

Skills

Interpersonal skills

Communication skills

Organizational skills

Creativity

Stakeholder engagement

Education

Two-year Business Diploma

Full secondary education

Tools

MS Office

Content management systems

Job description

BCIT’s School of Business + Media is seeking a regular, full-time (1.0 FTE) Program Assistant. The Program Assistant provides administrative and operational support required to ensure successful delivery of all part-time studies (PTS) courses, including both regular PTS and cohort-based programs. This position reports to the Associate Dean and may receive functional direction from the PTS Coordinator, the Administrative Coordinator, or the Program Head.

Responsibilities

1. Provide information and academic advising to students, respond to inquiries, and perform administrative duties.
2. Support the coordination of marketing and promotional activities, including social media campaigns and event representation.
3. Assist with course and program information dissemination, orientation, and support for instructors and students.
4. Manage enrollment data, course contracts, and instructor communications.
5. Coordinate meetings, including agendas, minutes, and follow-up actions.
6. Support program development, including material preparation and course scheduling.
7. Maintain accurate records, including grades, student accommodations, and course files.
8. Assist with faculty onboarding, instructor support, and learning platform management.
9. Handle purchasing, budget reconciliation, and other administrative tasks as needed.
10. Ensure compliance with policies and procedures, including FOIPOP and record keeping standards.

Qualifications

• Full secondary education plus a two-year Business Diploma and additional relevant training.
• Minimum of four years’ experience in administrative roles within an educational environment, with marketing experience preferred.
• Proficiency in MS Office, internet applications, and content management systems like Banner or WordPress.
• Strong interpersonal, communication, and organizational skills.
• Ability to prioritize, work independently, and exercise tact and discretion.
• Typing speed of 50 WPM and experience in minute-taking.

Additional skills include creativity, stakeholder engagement, and flexibility to work outside regular hours or at different campuses as required.