Program Advisor (Bilingual and Non-Bilingual)

Government of Manitoba; Winnipeg; On-site; CAD 64,000 - 79,000; Full time

Job summary

The Government of Manitoba is seeking an Administrative Officer 2 in Winnipeg to support the Manitoba Student Aid program within Advanced Education and Training.

The role includes helping students access funding, interpreting policies, coordinating with stakeholders and preparing briefing materials. Bilingual requirements apply for the French designation; the position may be regular bilingual or term non-bilingual.

Qualifications

• Post-secondary education in Social Sciences, Business Administration, Project Management or a related field.
• Experience interpreting and explaining complex policies and regulations such as the Student Aid Act.
• Excellent interpersonal skills with the ability to work collaboratively with colleagues and in partnership with a variety of stakeholders including clients or the public.
• Ability to work independently, prioritize, and manage numerous projects and files simultaneously.
• Strong political acumen and the ability to manage confidential and politically sensitive material and situations.
• Excellent English verbal communication skills.
• Excellent English written communication skills.
• Excellent French verbal communication skills (bilingual position).
• Excellent French written communication skills (bilingual position).
• Experience with Microsoft Office including Word, Excel, and PowerPoint.
• Strong leadership skills with the ability to coach and train others.

Responsibilities

• Assist students who need enhanced service to secure funding and plan for post-secondary education.
• Analyze business processes and training materials to improve program operations.
• Develop public communication materials and briefing materials for the Minister or senior management.
• Represent the branch in the wider community to increase program awareness and foster stakeholder relations.

Skills

Interpersonal skills

Policy interpretation

Independent work

Political acumen

English - verbal

French - verbal

English - written

Microsoft Office

Leadership

Education

Post-secondary education in Social Sciences, Business Administration, Project Management or related field

Tools

Microsoft Office

Job description

AO2 Administrative Officer 2

Regular/full-time; Term/full-time

Term until March 31, 2027

Advanced Education and Training

Manitoba Student Aid, Student Access and Success

Winnipeg MB

Advertisement Number: 45616

Salary(s): AO2 $64,153.00 - $78,773.00 per year

Closing Date: October 7, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people, visible minorities and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

The Manitoba Student Aid Program provides needs-based financial assistance to help Manitobans pursue post-secondary education and training opportunities. The program supports students who may otherwise be unable to access higher education due to financial barriers and plays a key role in helping individuals achieve their educational and career goals.

Manitoba Advanced Education and Training is seeking highly motivated individuals to fill one regular bilingual Program Advisor position and one term non-bilingual Program Advisor position.

Duties:

The Program Advisor is responsible for assisting students who need enhanced service to secure funding and plan for post-secondary education. This includes a working knowledge of community programs and resources to connect clients with alternate sources of funding or other supportive resources. The incumbent also exercises considerable discretionary authority in adjudicating appeals from students who are not satisfied with the result of their financial aid application.

The Program Advisor plays a leadership role in enhancing program operations by analyzing existing business processes and training materials, participating on cross-functional teams as well as identifying and recommending resolutions to procedural or policy problems. The incumbent is also a leader in developing public communication materials and correspondence or briefing materials for the Minister or senior management.

The Program Advisor represents the branch in the wider community in order to increase program awareness, particularly among under-represented groups including Indigenous people, low-income families and recent immigrants. The incumbent is also responsible for fostering positive relations with a variety of stakeholders including related service providers, other departments, high schools, and more than 60 post-secondary institutions in Manitoba.

Qualifications:

Essential:

• Post-secondary education in Social Sciences, Business Administration, Project Management or a related field; a suitable combination of education and work experience may be considered.


• Experience interpreting and explaining complex policies and regulations such as the Student Aid Act.


• Excellent interpersonal skills with the ability to work collaboratively with colleagues and in partnership with a variety of stakeholders including clients or members of the public.


• Ability to work independently, prioritize, and manage numerous projects and files simultaneously.


• Strong political acumen and the ability to manage confidential and politically sensitive material and situations in an appropriate manner.


• Excellent English verbal communication skills.


• Excellent English written communication skills.


• Excellent French verbal communication skills (bilingual position only).


• Excellent French written communication skills (bilingual position only).


• Experience working with Microsoft Office including Word, Excel, and PowerPoint.


• Strong leadership skills with the ability to coach and train others in a respectful manner.

Desired:

• Knowledge of post-secondary education and training in Manitoba, including Private Vocational Institutions, Public Post-Secondary Education or Manitoba Student Aid.

Conditions of Employment:

• Must be legally entitled to work in Canada


• Must provide and maintain a satisfactory Criminal Record Check


• Must be willing and able to travel throughout Winnipeg


• Must be able to communicate fluently in English and French (For bilingual position)

Why Work For Manitoba Government?

The Manitoba government values its employees, recognizing the important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of benefits, including an attractive salary, pension plan, health and wellness benefits, and other supports to encourage work-life balance.

Financial Security

• Attractive salaries


• Defined pension plan


• Life insurance coverage


• Long-Term Disability Plan

Benefit Plan

• Employer paid health care benefits including health, dental and vision


• Extended health care for services such as physiotherapy, chiropractor, massages, acupuncture and more


• Annual health spending account for eligible employees

Commitment to Health and Wellness

• Employee and Family Assistance Program


• Paid time-off including sick leave, wellness days and family related leave days


• Flexible work arrangements for eligible positions


• Generous vacation entitlements, increasing with years of service


• Parental, maternity, and adoptive leave options

Professional Growth & Development

We want our employees to thrive and grow, and are committing to investing in their development. We offer multiple avenues of support such as inhouse training, educational assistance and leadership development programs to help achieve these goals.

Organizational Culture and Values

The Manitoba government is committed to a work environment and culture that values and recognizes every employee. When we look at Manitoba's Public Service, we see a reflection of Manitoba's diversity. We come from differing educational, cultural, and ethnic backgrounds and work in a wide array of jobs across the province, we are all public servants.

Impact on Manitoba’s Future

By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will impact both current and future generations.

Apply to:

Advertisement # 45616

Talent Acquisition

Human Resource Services

600-259 Portage Avenue

Winnipeg, MB, R3B 2A9

Phone: [phone]

Fax: [phone]

Email: [e-mail]

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.