Production Supervisor

ReturnPro LLP; Brantford; On-site; CAD 60,000 - 80,000; Full time

Job summary

ReturnPro LLP in Brantford, ON, is seeking an experienced Production Supervisor to manage teammates in a logistics and assembly environment. You will plan and assign work, implement policies, and push for improvements in methods, equipment, and procedures.

You will lead daily operations, conduct safety updates, coach staff, and ensure attendance accuracy in Paycom while balancing quality, productivity, cost, and morale across programs.

Qualifications

• 2+ years supervisory experience in logistics, warehousing, or production.
• Hands-on supervision or a relevant bachelor's degree is preferred.
• Proficient with Paycom attendance/timekeeping and safety practices.

Responsibilities

• Lead daily warehouse and assembly operations for throughput and accuracy.
• Hold daily management meetings to review goals and safety updates.
• Promote a safe, compliant, and people-centric workplace with proper training.
• Coach and develop teammates to SOPs, quality standards, and values.
• Manage scheduling, attendance in Paycom, ensuring accuracy and compliance.
• Balance quality, productivity, cost, and morale across programs.
• Identify and develop talent, including backups for critical roles.
• Collaborate cross-functionally to resolve challenges and improve workflows.
• Recommend improvements to production methods and equipment.
• Track performance metrics and drive efficiency and cost savings.

Skills

Supervisory experience

Leadership

Communication

Safety compliance

Data reporting

MS Office

Problem solving

Conflict resolution

Adaptability

Team engagement

Education

Bachelor's degree in business/logistics

Tools

Paycom

Excel

Reporting software

Job description

Job Details: Job Location: ON Brantford - Brantford, ON N3V 6T1

ReturnPro is looking for an experienced, energetic, and result-driven Production Supervisor. This role is responsible for managing Teammates in a logistics and assembly environment. This position plans and assigns work, implements policies and procedures, and recommends improvements in production methods, equipment, operating procedures, and working conditions.

Primary Responsibilities/Essential Functions

This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.

• Lead daily warehouse and assembly operations, ensuring throughput, accuracy, and efficiency.
• Hold daily management meetings to review goals, safety updates, and company initiatives.
• Promote a safe, compliant, and people-centric workplace, ensuring teammates have the training, tools, and equipment to succeed.
• Coach, develop, and hold teammates accountable to SOPs, quality standards, and ReturnPro values.
• Manage scheduling, time, and attendance in Paycom, ensuring accuracy and compliance.
• Balance quality, productivity, cost, and morale to deliver positive results across assigned programs.
• Identify and develop talent, including backups for critical roles.
• Partner cross-functionally with P&C, IT, Transportation, and other departments to resolve challenges and improve workflows.
• Recommend and implement improvements to production methods, equipment, and processes.
• Track performance metrics and implement enhancements that drive efficiency and reduce cost.

Qualifications

• 2+ years of supervisory experience in logistics, warehousing, or production required.
• Hands-on supervisory experience a must or bachelor's degree in business, logistics, or related field preferred.
• Strong knowledge of time & attendance systems (Paycom experience highly preferred).
• Working knowledge of OSHA regulations and warehouse safety practices.
• Proficient in Microsoft Office and comfortable with data/reporting.
• Proven ability to lead, coach, and engage diverse teams.
• Excellent communication, problem-solving, and conflict resolution skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to act with integrity, professionalism, and confidentiality.
• Demonstrated initiative and adaptability when faced with new challenges.

Physical & Work Environment Requirements

• Frequently required to walk, bend, lift, and reach overhead.
• Ability to repetitively lift, push, and carry 20-35 lbs.
• Ability to work overtime and weekends, as needed.
• Comfortable working in a fast-paced, team-based production environment.

Metrics for Success

• Meeting or exceeding production throughput and accuracy goals.
• Maintaining high teammate engagement and retention.
• Compliance with safety and quality standards.
• Consistent execution of SOPs and effective use of Paycom for workforce management.
• Demonstrated improvements in efficiency and cost savings over time.