Production Print Field Technician – On‑Site Expert

Konica Minolta Business Solutions U.S.A., Inc.; Burnaby; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Job summary

Konica Minolta Business Solutions U.S.A., Inc. in Canada seeks a Production Print Field Service Technician to provide on-site maintenance and repair of production print equipment. You will diagnose issues, install and calibrate machinery, and work closely with clients to ensure top‑quality service.

You will handle parts management, maintain records, and support team members while staying current with new technologies. Travel within Canada and after-hours work may be required.

Qualifications

• Experience servicing production print machinery and related systems.
• Strong communication and customer service orientation.
• Ability to work independently in diverse client environments.

Responsibilities

• Perform on-site maintenance and repairs for production print equipment.
• Diagnose and resolve technical issues promptly to minimize downtime.
• Install, configure, and calibrate production print machinery for optimal performance.
• Collaborate with clients to deliver outstanding service and support.
• Maintain parts and call management and keep accurate records to meet KPI targets.
• Assist other team members and learn new technologies as required.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Communication skills

Problem solving

Education

Technical diploma or equivalent

Tools

Printer diagnostics tools

Basic networking knowledge

Job description

Konica Minolta Business Solutions U.S.A., Inc. in Canada seeks a Production Print Field Service Technician to provide on-site maintenance and repair of production print equipment. You will diagnose issues, install and calibrate machinery, and work closely with clients to ensure top‑quality service.

You will handle parts management, maintain records, and support team members while staying current with new technologies. Travel within Canada and after-hours work may be required.