Production Coordinator

Beacon Roofing Supply, Inc; Peterborough; On-site; CAD 48,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

RRSP Program

Paid leave

Training and advancement opportunities

Job summary

QXO is seeking an organized administrator in Peterborough, ON to act as the main contact for customers and manage orders from receipt to billing. You will coordinate production, delivery, and documentation, ensuring accuracy and timely updates. Strong MS Office, ERP familiarity, and multitasking ability are essential.

The role offers competitive compensation in the CAD 48,000–55,000 range with benefits, RRSP, paid leave, and opportunities for training and advancement. Equal opportunity employer.

Qualifications

• Minimum of two years of experience in administration, order management, customer service, or a related role.
• Experience in building materials, construction, distribution, or a production environment is a plus.
• Strong organizational and multitasking skills with attention to detail.
• Ability to manage paperwork and coordinate multiple orders and priorities.

Responsibilities

• Serve as the main administrative contact for customers, responding to order-related questions and providing timely updates.
• Coordinate confirmed orders from receipt through production, delivery, and billing.
• Review order details and documentation to ensure information is complete and accurate.
• Prepare and maintain organized customer files, production paperwork, and order records.
• Communicate requirements, changes, priorities, and deadlines to production and other departments.
• Ensure production has the materials, labels, documentation, and information needed to complete each order.
• Track active orders, follow up on outstanding items, and address potential delays or issues.
• Maintain accurate order and billing information in Micron while managing multiple priorities and administrative tasks.

Skills

Administration

Order management

Customer service

Microsoft Office 365

Communication

Education

Administrative experience equivalent (2+ years)

Tools

ERP systems

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you'll do:

• Serve as the main administrative contact for customers, responding to order-related questions and providing timely updates.
• Coordinate confirmed orders from receipt through production, delivery, and billing.
• Review order details and documentation to ensure information is complete and accurate.
• Prepare and maintain organized customer files, production paperwork, and order records.
• Communicate requirements, changes, priorities, and deadlines to production and other departments.
• Ensure production has the materials, labels, documentation, and information needed to complete each order.
• Track active orders, follow up on outstanding items, and address potential delays or issues.
• Maintain accurate order and billing information in Micron while managing multiple priorities and administrative tasks.

What you'll bring:

• Minimum of two years of experience in administration, order management, customer service, or a related role.
• Experience in building materials, construction, distribution, or a production environment is considered an asset.
• Strong organizational and multitasking skills, with excellent attention to detail.
• Ability to manage paperwork and coordinate multiple orders and priorities simultaneously.
• Strong problem-solving skills, sound judgment, and a proactive approach to follow-up.
• Effective interpersonal, written, and verbal communication skills.
• Proficiency in Microsoft Office 365, particularly Outlook, Word, and Excel.
• Experience with order-entry, billing, ERP, or business management systems is considered an asset.
• Comfortable working in an office-based position involving regular computer work and frequent communication by phone and email.

What you'll earn

• Competitive compensation: We make sure your hard work is recognized

• Medical, dental, and vision insurance: Enjoy the peace of mind provided by our comprehensive benefits package and telemedicine service designed to prioritize your well-being.

• RRSP Program: Secure your future with a fair matching of your retirement contributions.

• Paid leave: Recharge your batteries, balance work and personal life, benefit from personal emergency leave, and enjoy paid vacation and company-recognized public holidays to relax and pursue the activities you love.

• Training and advancement opportunities: Open doors and access exciting opportunities by participating in our dynamic learning programs.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

Salary Range:

CAD $48,000.00 - CAD $55,000.00 /Yr.