Product Quality & Recovery Co-Worker

IKEA Gruppe; Winnipeg; On-site; Confidential; Full time

Benefits offered by this job

Wellness days

Extended health, dental, and vision

RRSP with IKEA matching

Annual bonus incentive plan

Flexible spending account

Life insurance

Merchandise and restaurant discounts

Parental leave

Bereavement leave

Employee assistance program

Job summary

IKEA Gruppe in Winnipeg, Manitoba is seeking a Product Quality & Recovery Co-Worker to support our returns and recovery processes. You will assess products, repackage or repurpose items, and ensure quality and safety standards are met on the shop floor.

Join a diverse, value-driven team at IKEA, where you’ll help recover products, set fair prices in As-Is sales, and contribute to sustainable solutions while delivering great customer service.

Qualifications

• Experience in a customer- and commercial-oriented business.
• Good ability to use power tools and craftmanship in product assembly.
• Creative with attention to detail.

Responsibilities

• Take necessary action on products to give them a second chance, through As-Is Selling, repackaging or spare parts management.
• Present and Sell IKEA products in As-Is using a strong commercial expression, selling these products with pride, and setting relevant prices that are attractive to customers yet still generate the best results for the business.
• Always consider the sustainability impact when deciding when and how to recover products.
• Represent and be an ambassador for product recovery, quality, and safety awareness in the unit.
• Work closely with the different functions in the unit to ensure that common working routines and processes are followed related to product quality, safety and recovery.

Skills

Customer-facing mindset

Tools handling

Attention to detail

Tools

Power tools

Job description

What you'll need to have

• Experience of working in a customer- and commercial-oriented business.
• Good ability to use power tools and craftmanship in product assembly.
• Creative with attention to detail.

A day in your life with us

• Take necessary action on products to give them a second chance, through As-Is Selling, repackaging or spare partsmanagement.
• Present and Sell IKEA products in As-Is using a strong commercial expression, selling these products with pride, and setting relevant prices that are attractive to customers yet still generate the best results for the business.
• Always consider the sustainability impact when deciding when and how to recover products.
• Represent and be an ambassador for product recovery, quality, and safety awareness in the unit.
• Work closely with the different functions in the unit to ensure that common working routines and processes are followed related to product quality, safety and recovery.

About this work area

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Product Quality & Recovery Co-Worker

The starting rate/ salary for this position ranges from 19.5 CAD to 23 CAD and will be based on relevant work experience.