Product Operations Lead - Atomic Spectrometry

PerkinElmer; Vaughan; Vor Ort; CAD 100.000 - 122.000; Vollzeit

Zusammenfassung

PerkinElmer seeks a Product Operations Manager for Atomic Spectrometry in Woodbridge, Ontario. This on-site role drives the operational engine of the product line, addressing quality issues, supply chain disruptions, customer escalation, and procurement challenges.

The position requires a Bachelor’s degree and 5+ years in product operations or related fields, with strong quality management and cross-functional collaboration skills. On-site work is required.

Qualifikationen

• Bachelor’s degree in Engineering, Operations, Supply Chain, Chemistry, or a related field.
• Minimum 5 years of experience in product operations, supply chain or quality management in high-tech or instrumentation.
• Strong understanding of quality management systems and escalation processes.
• Experience working cross-functionally with Quality, Manufacturing, Supply Chain and Customer Support teams.
• Excellent organizational and project management skills.

Aufgaben

• Escalation management for quality issues and customer complaints.
• Lead cross-functional escalation resolution with Quality, Service, Manufacturing and Customer Support.
• Provide status reports to leadership and maintain escalation tracker.
• Coordinate with R&D, procurement and suppliers on make-vs-buy decisions and cost improvements.
• Drive sustaining engineering backlog and prioritize issues with high impact.

Kenntnisse

Quality management

Cross-functional work

Project management

Data analysis

Escalation handling

Ausbildung

Bachelor’s degree in Engineering, Operations, Supply Chain, Chemistry, or a related field

Tools

SAP

ERP systems

Jobbeschreibung

PerkinElmer seeks a Product Operations Manager for Atomic Spectrometry in Woodbridge, Ontario. This on-site role drives the operational engine of the product line, addressing quality issues, supply chain disruptions, customer escalation, and procurement challenges.

The position requires a Bachelor’s degree and 5+ years in product operations or related fields, with strong quality management and cross-functional collaboration skills. On-site work is required.