Product Manager - Personal Banking

Intelliswift Software Inc; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading company is seeking a Product Manager for Personal Banking to oversee overdraft protection products. This role involves developing strategies to enhance product sales, managing risks, and collaborating with cross-functional teams. Ideal candidates will have 1-2 years of retail product management experience, preferably in banking, and strong problem-solving and analytical skills.

Qualifications

• 1-2 years experience in retail product management, preferably in banking.
• Experience in project delivery management.
• Banking or financial institution experience.

Responsibilities

• Manage the portfolio of overdraft protection products for retail customers.
• Develop and implement product strategies to drive sales and optimize profitability.
• Collaborate with various internal partners to enhance product offerings.

Skills

Problem-solving

Analytical skills

Project management

Change management

Relationship management

Job description

Job Title : Product Manager - Personal Banking

Location : Toronto, ON M7A 0A9 (Hybrid - 2 days / week Tuesdays & Thursday)

Duration : 10 months

Contract Type : T4 only

Pay Rate : CA$58.62 / Hour

Current / Up-coming Projects :

• Business changes

Responsibilities

• The Product Manager of Overdraft reports to Group Product Manager of Overdraft in Canadian Personal Banking. This role is responsible to manage the portfolio of overdraft protection products for retail customers.
• The Product Manager develops and implements product strategies to drive sales of overdraft protection products, optimize profitability and improve the customer experience. This role is responsible to optimize risk-return to drive acquisition of new accounts. This role carries out competitive analysis, monitors product and system performance, and assesses problems to develop and implement solutions. The Product Manager has P&L accountability and manages product risks.
• The Product Manager will collaborate with members of the Everyday Banking Products team, and with internal partners, such as Credit Strategy, Collections, Customer and Product Analytics, Leads Management, Marketing, Digital, Technology, Operations and Salesforce Effectiveness.

Key Accountabilities

• Assist in the development of the overall product strategy and roadmap
• Proactively identify opportunities to improve the portfolio of products and capabilities
• Establish priorities and drive the evolution of capabilities with key partners

Product Initiatives

• Lead the implementation of complex projects with large multi-functional teams, through ideation, requirements, implementation and change management
• Monitor progress against project plans to ensure completion. Conduct post implementation analysis to measure financial impact
• Proactively solve issues and eliminate obstacles
• Optimize risk-return to drive acquisition of new accounts
• Ensure that the portfolio operates within risk appetite and key risk metrics
• Manage risks, and support the evolution of policies, procedures, and controls

P&L Management

• Explain financial results and forecast future performance
• Monitors key product performance and growth metrics to identify trends and recommend action plans.
• Drive actions to improve profitability through data-driven decisions

Must Have Requirements :

• Previous 1-2 years of experience in retail product management, as a bank employee or consultant (business end) - more years the better
• Previous banking or FI experience
• Previous experience in manage project delivery experience

Nice-To-Haves :

• Previous experience with Technology changes, implementation
• Strong experience in business casing, campaign management, technology project delivery, P&L and risk management

Skills

• Distinctive problem-solving skills and ability to think strategically
• Robust analytical skills
• Proven project management and change management skills
• Highly developed relationship management skills
• Strong work ethic and can work independently