Senior Product Manager

Bonsai; Toronto; Remote; CAD 80,000 - 120,000; Full time

Job summary

An innovative company is seeking a B2B SaaS Senior Product Manager to lead the Workflow product, crucial for helping service businesses thrive. This role involves end-to-end feature development, user research, and collaboration with cross-functional teams to create intuitive experiences. Join a fast-paced environment where your contributions will directly impact thousands of users globally. With a competitive compensation package and the opportunity for remote work, this position is perfect for someone passionate about building tools that empower small businesses. If you have a keen eye for design and a strong product instinct, this could be your next big career move.

Benefits

Competitive compensation package

Remote-work option

All-expenses paid team retreats

Mentorship from experienced SaaS product leaders

Qualifications

• 3+ years in B2B SaaS product management, ideally in a fast-growing environment.
• Strong analytical mindset and ability to use data for decision-making.

Responsibilities

• Own the Workflow product area from vision to feature delivery.
• Conduct user research to understand customer pain points.

Skills

B2B SaaS Product Management

User Research

Communication Skills

Analytical Skills

UX Design

Education

Bachelor's Degree in Computer Science or Product Design

Tools

Figma

Amplitude

Mixpanel

Google Analytics

SQL

Job description

About Bonsai

Bonsai is an all-in-one platform helping agencies, consultancies, and professional service firms run and scale their operations. From lean 5-person studios to 100-person teams, thousands of businesses around the world rely on Bonsai to streamline their workflows and manage everything from proposals and contracts to time tracking, invoicing, finances, and even banking.

As the way we work evolves, so do the needs of modern service businesses. Admin and operations can quickly become a bottleneck to growth—Bonsai removes that friction, so teams can stay focused on delivering great work, not managing overhead.

We're profitable, growing fast, and backed by world-class investors including Y Combinator, Matrix Partners, and Index Ventures.

About The Role

We're looking for an experienced B2B SaaS Senior Product Manager with strong design instincts to own and drive Bonsai's Workflow product—the engine that powers how our customers win clients, manage projects, and deliver work.

You'll lead the end-to-end development of features that directly impact thousands of agencies and service businesses globally. This is a high-impact, cross-functional role for someone who thrives in fast-paced environments and loves turning complex problems into intuitive experiences.

You'll play a key role in shaping the next chapter of Bonsai's product and growth.

What You'll Do

• Own the Workflow product area end-to-end—from vision and strategy to feature delivery and adoption
• You will work closely with the wider team to ship high-quality features that solve real customer problems
• Develop and maintain a clear, impact-driven product roadmap that balances new features, optimizations, and experiments
• Conduct user research and analysis to deeply understand customer pain points and workflows
• Lead discovery, validation, design, and specs for new initiatives
• Own QA and releases for new features ensuring smooth, high-quality launches
• Partner with Product Marketing to craft compelling public releases and drive adoption
• Define success metrics, monitor performance, and run A/B tests to optimize for engagement, activation, and retention
• Help shape overall product strategy and contribute to cross-functional product thinking
  
  
  

Requirements

What We're Looking For

• 3+ years of experience in B2B SaaS product management, ideally at a fast-growing company
• Excellent written and verbal communication skills—clear, concise, and user-centric
• Proven ability to ship features end-to-end in close collaboration with engineers
• A sharp product eye and a deep appreciation for great UX
• Solid working knowledge of Figma and the ability to design clean, usable interfaces
• Highly organized and proactive; able to juggle multiple workstreams with minimal oversight
• Strong analytical mindset—comfortable using data to guide decisions (Amplitude, Mixpanel, GA, or SQL)
• Bonus: technical, CS or Product Design background
  
  
  

You'll thrive in this role if the following qualities apply to you:

• Have strong product instincts and a good design eye—you know when something "feels right"
• Move quickly and take initiative—you unblock yourself and others without waiting
• Sweat the details, but ship with purpose—you know when to polish and when to push
• Take ownership—you care about outcomes and hold the bar high
• Love collaborating with engineers, marketers, and other stakeholders to make things real
• Are passionate about building intuitive, elegant tools that people love to use
  
  
  

Benefits

• Competitive compensation package — we know you will have a large impact on the company and we strive to compensate accordingly
• Remote-work option (Eastern Time +/- 3 hours)
• All-expenses paid team retreats — our last retreat was in Lisbon
• A chance to make a real impact on a product that helps small businesses succeed
• Mentorship from experienced SaaS product leaders