Product Manager

OntarioMD; Toronto; Remote; CAD 80,000 - 120,000; Full time

Job summary

OntarioMD is seeking a Product Manager to oversee digital health products for physician and nurse practitioner clinics. The role involves managing the product lifecycle, ensuring stakeholder engagement, and driving product strategy. Ideal candidates will have a strong background in healthcare IT and proven experience in product management. This permanent full-time position offers growth opportunities and a dynamic work environment.

Benefits

Growth opportunities within the team and organization

Ongoing professional development

Dynamic, health-focused work environment

Competitive salary and bonus

Comprehensive benefits package

Qualifications

• Minimum 5 years as a product manager, preferably in a technical/software environment.
• At least 3 years of experience with Ontario healthcare IT initiatives.
• Deep understanding of Ontario’s healthcare sector.

Responsibilities

• Develop and manage product strategy and lifecycle.
• Manage daily operations and client adoption activities.
• Coordinate with cross-functional teams for product planning and delivery.

Skills

Consulting

Communication

Stakeholder Management

Education

Degree or diploma in Business, Health Administration, IT, or related fields

Tools

Microsoft Office

Job description

The Product Manager is responsible for one or more OntarioMD digital health products designed to meet the needs of physician and nurse practitioner clinics, aligning with the OntarioMD strategic plan.

The role involves overseeing all aspects of the product lifecycle and business operations, including developing and executing product strategies and roadmaps, managing product adoption, governance, quality, and performance measurement. The Product Manager ensures user engagement with internal and external stakeholders to optimize usability and deliver high-value products and enhancements.

Position Details:

Type: Permanent Full-Time

Job Band: F

Under the guidance of the Senior Manager, Product Delivery, and collaborating with multiple managers in a matrix environment, the Product Manager will:

1. Develop and manage product strategy and lifecycle:

• Collaborate with stakeholders, partners, and vendors to improve products, services, and processes.
• Conduct sector comparisons and innovation assessments.
• Gather user feedback through surveys and groups to prioritize enhancements.
• Analyze customer and partner feedback to define requirements and features.
• Coordinate with cross-functional teams for product planning, delivery, and release management.
• Develop and implement product communication and business development plans.
• Maintain a prioritized backlog and support the creation of user stories and acceptance criteria.
• Ensure compliance with organizational policies and standards.
• Support the transition of projects into operational states, working with stakeholders.

Manage daily operations:

• Lead client adoption activities, engagement, and change management.
• Communicate project schedules and milestones effectively.
• Support release management and client UAT processes.
• Provide leadership to product teams and coordinate with technical partners.
• Monitor service levels and maintain vendor relationships.
• Establish and report on KPIs and operational objectives.
• Address product inquiries, support issue resolution, and lead benefits evaluation initiatives.

Key Requirements:

• Degree or diploma in Business, Health Administration, IT, or related fields.
• Minimum 5 years as a product manager, preferably in a technical/software environment.
• At least 3 years of experience with Ontario healthcare IT initiatives.
• Deep understanding of Ontario’s healthcare sector.
• Experience with benefits evaluation, surveys, workshops, and strategy development.
• Familiarity with traditional and agile software delivery methodologies.
• Strong consulting, communication, and stakeholder management skills.
• Knowledge of project financials, planning, and budgeting.
• Proficiency with Microsoft Office and related tools.

Benefits:

• Growth opportunities within the team and organization.
• Ongoing professional development.
• Dynamic, health-focused work environment.
• Competitive salary and bonus.
• Comprehensive benefits package.

Application Process:

Apply online via our careers page by May 16, 2025, at 3 pm. Visit www.ontariomd.ca for more info. Only shortlisted candidates will be contacted. OntarioMD values diversity and provides accommodations during recruitment.

All activities are conducted remotely. Please expect possible delays in response times.

Note: OntarioMD does not request personal banking or passport information via social media.

Additional questions about your current employment at OntarioMD or referrals should be directed as per the application instructions.