Product Manager

TopHat HR; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

TopHat HR is partnering with an early-stage Canadian startup to recruit a hands-on Product Manager who will guide the product from vision through launch and scale. You will collaborate with founders, engineering, and design to translate ideas into concrete requirements.

You will shape both consumer and merchant experiences, focusing on engagement, retention, data, and product quality, turning big ideas into measurable roadmaps and outcomes.

Qualifications

• Experience leading digital/tech products from ideation to launch.
• Strong understanding of user engagement, retention, and growth.
• Ability to define metrics, analyze data, and derive informed decisions.

Responsibilities

• Own and manage the product roadmap and priorities.
• Translate vision into clear requirements, user stories, and workflows.
• Collaborate with engineering and design from concept through launch.
• Shape consumer experiences around discovery, rewards, loyalty, personalization, and engagement.
• Build a strong merchant experience and data-driven product insights.
• Define KPIs, analytics, tracking, and reporting requirements.
• Use data and feedback to guide product decisions and prioritize improvements.
• Manage testing, QA, launch readiness, and post-launch optimizations.

Skills

Product Management

Consumer apps

Data-driven

Startup mindset

Cross-functional

Communication & prioritization

Job description

Tophat HR is a boutique consulting firm- We are an expert in tailored and comprehensive human resources consulting & management services.

About the Company:

Our client is an early-stage Canadian startup building a new consumer platform that connects people with local businesses through discovery, rewards, exclusive offers, loyalty, and ongoing engagement.

They are building the product from the ground up and looking for a Product Manager to help take it from vision through launch and scale.

About the Role:

They are looking for a hands-on Product Manager to work closely with the founders, engineering, and design teams to lead product development and launch.

This role is ideal for someone who can think strategically, move quickly, and turn big ideas into clear product requirements and priorities.

You will help shape both the consumer and business experience, with a strong focus on user engagement, retention, data, and product quality.

What You'll Do:

• Own and manage the product roadmap and priorities.
• Translate company vision into clear product requirements, user stories, and workflows.
• Work closely with engineering and design from concept through launch.
• Help shape consumer experiences around discovery, rewards, loyalty, personalization, and engagement.
• Help build a strong business and merchant experience.
• Define product KPIs, analytics, tracking, and reporting requirements.
• Use data and user feedback to guide product decisions.
• Manage testing, QA, launch readiness, and post-launch improvements.
• Identify opportunities to improve activation, engagement, retention, and repeat usage.Keep teams aligned on priorities, timelines, risks, and product decisions.

What We're Looking For:

• Product management experience with digital or technology products.
• Experience with consumer apps, marketplaces, loyalty, rewards, or two-sided platforms is a strong asset.
• Strong understanding of user experience, engagement, retention, and product growth.
• Comfortable working closely with engineers and designers.
• Data-driven and comfortable defining and analyzing product metrics.
• Highly organized with strong communication and prioritization skills.
• Comfortable working in a fast-moving startup environment.
• Strong ownership mindset and ability to operate with ambiguity.

Why Join:

You will be joining at an early stage, where the most important product decisions are still being made.

You will work directly with the founding team and have meaningful influence over the roadmap, user experience, data strategy, launch, and long-term direction of the product.

We are looking for someone who wants to do more than manage a roadmap, we want someone excited to help build the product and company from the ground up.

We believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal opportunity employer and we welcome people of diverse backgrounds, perspectives, and skills. We will work with applicants to provide accommodations at any stage of the hiring process.