Product Advisor - Canyon Creek Toyota

Tribe513; Calgary; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive commission/bonus

Premium products at high-volume site

Career growth opportunities

Manufacturer and in-house training

Vendor promotions access

Recognition and rewards program

Comprehensive benefits package

Great colleagues and team culture

Job summary

Canyon Creek Toyota is seeking an energetic Product Advisor to join our sales team and guide customers through the vehicle purchase journey, delivering a premium Toyota experience.

You will welcome customers, understand their needs, present vehicles, pricing, and financing options, and coordinate test drives and deliveries. A strong ethic, communication skills, and CRM use are essential for success.

Qualifications

• High school diploma or equivalent is required.
• Eligible to obtain an AMVIC license.
• Must be available all days of the week, including evenings and weekends; shifts average 40 hours per week.
• Strong work ethic with energy and motivation to succeed.
• Excellent communication and interpersonal skills.
• Customer focused mindset with ability to build rapport and trust.
• Highly organized with ability to multi task and follow up consistently.
• Previous sales or customer service experience is a strong asset, but not required.

Responsibilities

• Welcome and assist customers in a professional and engaging manner, in store and through phone and online inquiries.
• Build rapport with customers to understand needs and recommend vehicle options.
• Conduct vehicle presentations and test drives.
• Present pricing, financing options, and structure deals with management collaboration.
• Maintain accurate follow up using CRM tools to manage leads and relationships.
• Coordinate vehicle deliveries and ensure a seamless handover.
• Develop product knowledge and stay updated on OEM features, technology, and market trends.
• Contribute to team success with a positive attitude and strong work ethic.

Skills

Customer service

Communication

Interpersonal skills

High energy

CRM tools

Education

High school diploma or equivalent

Tools

CRM software

Job description

Canyon Creek Toyota is seeking an energetic, driven, tech savvy, and personable individual to join our sales team as a Product Advisor. If you strive to achieve excellence in customer satisfaction and relationship building, this opportunity is for you!

Whether you are experienced in automotive sales or looking to start a new career, this is an exciting opportunity to join a premium brand and build a successful future in the automotive industry. We are open to training motivated individuals who bring strong work ethic, energy, and a passion for customer service.

Schedule: This is a full-time, permanent role of 40 hours per week.

Pay Range: Variable commission structure

This role reports to the Sales Manager of the dealership.

A day in the Life

As a Product Advisor, you will be responsible for guiding customers through the entire vehicle purchase journey, while delivering a premium customer experience aligned with the Toyota brand.

• Welcome and assist customers in a professional and engaging manner, both in store and through phone and online inquiries.
• Build rapport with customers to understand their needs and recommend suitable vehicle options.
• Conduct vehicle presentations and test drives.
• Present pricing, financing options, and assist in structuring deals in collaboration with management.
• Maintain accurate and consistent follow up using CRM tools to manage leads and customer relationships.
• Coordinate vehicle deliveries and ensure a seamless handover experience.
• Continuously develop product knowledge and stay up to date on OEMfeatures, technology, and market trends.
• Contribute to team success by maintaining a positive attitude and strong work ethic.

Success in this role comes from consistent effort, strong follow up habits, and the ability to build trust with customers.

What We're Looking For

• High school diploma or equivalent required.
• Eligible to obtain a AMVIC license.
• Must be available all days of the week, including evenings and weekends. Shifts will average 40 hours per week.
• Strong work ethic with a high level of energy and motivation to succeed.
• Excellent communication and interpersonal skills.
• Customer focused mindset with the ability to build rapport and trust.
• Highly organized with the ability to multi task and follow up consistently.
• Positive attitude and willingness to learn in a fast paced sales environment.
• Previous sales or customer service experience is a strong asset, but not required.

What We Offer

• Competitive compensation plan with commission and bonus opportunities.
• We have premium products with highly effective prices at our high-volume location.
• Career growth opportunities within a large and well-established automotive group.
• Manufacturer and in-house training are provided.
• Exclusive access to vendor promotions, offers and purchase programs.
• Recognition and rewards program.
• Comprehensive benefits package.
• Amazing colleagues, great working environment, and a team building culture!

This role requires successful candidates to submit a satisfactory Driver’s Abstract.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at [e-mail].