Product Administration Technician: Tech Support & Analysis

Desjardins Group; Quebec; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks of flexible vacation starting—

Defined benefit pension plan

Group insurance including telemedicine

Telework equipment reimbursement

Job summary

Desjardins Group is offering a temporary product administration technician position of up to 10 months. You will provide technical support to Desjardins components, administer specialized products and member/client accounts, and serve as a technical expert for your unit’s activities and processes.

You will research and analyze processes, manage information, and draw on sound decision-making to solve complex problems and improve methods.

Qualifications

• General college diploma in a related field.
• Minimum of three years of relevant experience.
• Knowledge of French is required.
• Advanced proficiency of English due to duties with English-speaking partners.

Responsibilities

• Provide technical support for projects and complex operational issues.
• Carry out specialized technical studies, research and analysis.
• Serve as resource person for the submission of solutions and action plans.
• Prepare technical notes to enhance the skills and knowledge of users and their teams.
• Help practitioners follow your unit’s standards and processes and use its business solutions, tools and systems.
• Provide technical support for the implementation of new products and tools.

Education

General college diploma in a related field

Job description

Desjardins Group is offering a temporary product administration technician position of up to 10 months. You will provide technical support to Desjardins components, administer specialized products and member/client accounts, and serve as a technical expert for your unit’s activities and processes.

You will research and analyze processes, manage information, and draw on sound decision-making to solve complex problems and improve methods.