Advisor, Product administration

Desjardins; Montreal (administrative region); Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks vacation

Pension plan

Group insurance

Telemedicine

Wellness reimbursement

Telework equipment

Job summary

Desjardins is seeking a product administration advisor to provide administrative support to Desjardins components and help administer specialized products and member accounts. You will advise clients and partners, develop tools and processes, and propose solutions aligned with organizational priorities. Requirements include a bachelor's degree, at least two years of relevant experience, fluency in French, and strong English proficiency.

You must be available to work from 7:30 a.m. to 3:30 p.m.

Qualifications

• Bachelor’s degree in a related field.
• A minimum of two years of relevant experience.
• Knowledge of French is required.
• Intermediate advanced proficiency of English due to duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients.
• Available to work from 7:30 a.m. to 3:30 p.m.

Responsibilities

• Diagnose issues, challenges and needs to determine target outcomes
• Help develop and implement objectives, solutions, policies, programs and action plans
• Analyze data, conduct studies, make recommendations and write reports
• Recommend solutions to address system use and product administration issues. Take action as needed and coordinate solution implementation
• Interpret and enforce your unit’s policies, practices and processes to comply with industry regulations and requirements

Skills

Interpersonal Savvy

Action Oriented

Business Insight

Customer Focus

Decision Quality

Nimble Learning

Differences

Education

Bachelor’s degree in related field

Job description

As a product administration advisor, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You advise and assist clients and partners and develop tools, methods and processes. Your projects and initiatives require extensive knowledge of your line of work. You propose recommendations, solutions and action plans based on the organization’s objectives and priorities. You share ideas and help solve problems using your analytical skills and extensive knowledge of the line of business. You interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Diagnose issues, challenges and needs to determine target outcomes
• Help develop and implement objectives, solutions, policies, programs and action plans
• Analyze data, conduct studies, make recommendations and write reports
• Recommend solutions to address system use and product administration issues. Take action as needed and coordinate solution implementation
• Interpret and enforce your unit’s policies, practices and processes to comply with industry regulations and requirements

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table

• Bachelor’s degree in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
• Available to work from 7:30 a.m. to 3:30 p.m.
  Action oriented, Business insight, Customer Focus, Decision quality, Differences, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2026-09-17