Product Administration Technician

Jobtailor; Quebec; On-site; CAD 46,000 - 62,000; Full time

Job summary

Desjardins is seeking an organized administrative support specialist to assist across components and member accounts. You will conduct technical studies, prepare notes, and analyze sector activities to drive informed decisions.

Fluency in French is required; strong communication and research abilities are essential for delivering accurate responses and actionable insights.

Qualifications

• General College Diploma is required.
• Proven ability to perform technical analysis and produce reports.
• Experience with research and handling information requests.

Responsibilities

• Provide administrative support to Desjardins components and member/client accounts.
• Offer technical support for projects and operational issues.
• Conduct technical studies, research and analysis to inform decisions.
• Prepare technical notes to enhance user skills and knowledge.
• Design, produce and analyze sector activity reports.

Skills

Technical Analysis

Report Production

Research Skills

Administrative Support

Business Solutions

Education

General College Diploma

Job description

• Provide administrative support to Desjardins components
• Help administer specialized products and member/client accounts
• Provide technical support for projects and operational issues
• Conduct technical studies, research and analysis
• Serve as resource person for the submission of solutions and action plans
• Prepare technical notes to enhance users' and their teams' skills and knowledge
• Help practitioners follow unit processes and use business solutions, tools and systems
• Review information requests and conduct research to respond in accordance with standards and policies
• Design, produce and analyze reports on sector activities

Requirements

• General college diploma in a related field
• A minimum of two years of relevant experience
• Other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Action oriented
• Business insight
• Customer Focus
• Decision quality
• Differences
• Nimble learning
• Situational adaptability

Core Competencies

Demonstrates strong administrative support capabilities, technical analysis, and customer-focused service while effectively utilizing business solutions and tools. Proficient in preparing reports and enhancing user skills through technical documentation and training.

Highest-signal resume keywords

• Technical Support
• Report Analysis
• Customer Focus
• Decision Quality
• Bilingual in French

ATS Optimization Keywords

Hard Skills

• Technical Analysis
• Report Production
• Research Skills
• Administrative Support
• Business Solutions

Soft Skills

• Action Oriented
• Nimble Learning
• Situational Adaptability

Certifications & Qualifications

• General College Diploma

Industry Keywords

• Member Accounts
• Operational Issues
• Standards and Policies
• Sector Activities