Prestige Gold Attendant Part-Time — Elevate Guest Experience

Accorhotel

Edmonton

On-site

CAD 28,000 - 30,000

Part time

14 days+

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Benefits offered by this job

Medical, Vision & Dental
Pension plan
Employee travel program
Wellness platform
Academies learning programs
CSR activities
Career development opportunities

Job summary

Fairmont Hotel Macdonald in Edmonton is seeking a Fairmont Gold Attendant (Part-Time) to deliver personalized service on the Fairmont Gold floors. You will set up breakfast, deliver coffee and juice to guest rooms, and support colleagues in morning duties.

The role requires AB Serving It Right and a strong focus on guest satisfaction, teamwork, and professionalism in a fast-paced environment.

Qualifications

  • AB Serving It Right certificate is required.
  • Ability to focus on guest needs and remain courteous.
  • Strong interpersonal and problem-solving abilities.
  • Ability to work well under pressure in a fast-paced environment.

Responsibilities

  • Provide food and beverage service to the Fairmont Gold floors
  • Set up and serving of breakfast in the Fairmont Gold lounge
  • Delivery of coffee or juice orders to Fairmont Gold guest rooms
  • Assist Fairmont Gold co-workers in morning activities
  • Washing dishes
  • Controlling inventories and ordering supplies for Fairmont Gold
  • Adhering to room warming procedures as detailed in Fairmont Gold Standards manual
  • Advise Room Service of requirements of VIP guests
  • Ensure the Fairmont Gold floor is free of Room Service trays
  • Other duties as assigned

Skills

Guest service
Interpersonal skills
Teamwork
Problem solving
Calm under pressure

Education

AB Serving It Right Certificate

Job description

Fairmont Hotel Macdonald in Edmonton is seeking a Fairmont Gold Attendant (Part-Time) to deliver personalized service on the Fairmont Gold floors. You will set up breakfast, deliver coffee and juice to guest rooms, and support colleagues in morning duties.

The role requires AB Serving It Right and a strong focus on guest satisfaction, teamwork, and professionalism in a fast-paced environment.

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